Hotel a Tegalsari, Kedungdoro

This was my first trip to Surabaya and I had decided book Four Points Sheraton Tunjungan given its central location and competitive room rate. I was pleasantly surprised when the hotel recognized my Marriott Bonvoy member status and accorded me the corresponding benefits despite me not making this reservation via the Marriott Bonvoy app. Kudos the hotel staff for that!

Rimase per notte perché era vicino alla stazione per la partenza del treno mattina.

I originally booked one of the renovated rooms and there is a bit of fiasco in the first day when I came back to the room it just reeked of raw sewage, almost like a pipe it exploded, and I immediately called housekeeping who sprayed but said that they would move me to a different suite which is the one in the photos. This is one of the more expensive suites and it’s basic and similar in comparison to the renovated suite. However, renovated suite looks like it was renovated back in 1990s as the other suite was much nicer and more modern Overall, the service was fantastic. The food in the breakfast was delicious. The pool is nice. I’ll be at a little quiet and overall it’s a great location if you wanna go out to different sites or if you just wanna cruise the mall or do some quick shopping 

Upon request, the hotel provides me with iron and kettle. But there was a small cockroach in the bathroom. The soap dispenser looks old and not quite clean but overall the hotel is good. Location is great. Recommended.

Was offered and took the upsell to one tier above what I paid for. Overall stay was pleasant with good service, though the breakfast buffet felt it could have sourced better fresh produce suppliers in some parts like vegetables, dairy, and carbs. The pastry section was really good and the coffee was also good. Last but not least, the swimming pool had a couple of caterpillars near the greens and makeshift waterfall feature. Those suprised the kids a bit, but they didn't scare them much, still had fun.

The location very convenient near to jalan tunjungan and tunjungan plaza. Old hotel with old lift old bed and everything however they still manage to make it work and clean.

La stanza è bella. La stanza è spaziosa ma ha bisogno di più pulizia per sbarazzarsi delle tinture bianche. È economico e un grande posto per rimanere. Nelle vicinanze dei caffè e dei ristoranti. Camminare a distanza da McD e centri.

Comforte per mangiare, prezzo molto pratico, trasporto conveniente, igiene pulita ogni giorno.

Hotel is nice and quite central placed to all attractions and malls in Surabaya. Service was top notch and I love how there are water dispensors near each floor's lift lobby to help eliminate plastic waste and encourage reusable bottles. The only critique I have is that the towels and toilet seat look quite old. The fibers are sparce and thin, and the seat is visibly glued back after it broke). Hairdryer is also available only on request. Otherwise, it is a really nice hotel and I will definitely still come back here the next time I am in Surabaya.

Pelayanan bagus dan receptionist ramah. AC dingin, sarapan banyak variasi nya dan rasa nya enak. Kamar bersih dan rapi, hanya lantai menjadi dingin karena tidak ada karpet/vinyl dan jendela kurang kedap suara, terdengar suara kendaraan dari luar. Terima kasih Santika 🙏🫰