Paradigm Residence by Antlerzone

Apartment is located just above the Paradigm mall. We were only given one access key card for our 2 bedroom unit. This caused much inconvenience as we can’t get in and out of the apartment freely as individuals. Unfortunately for us, the washing machine was leaking and unusable. We were only given one bath towel for each of us during our stay, without any hand towels. No toothbrushes, shampoo, conditioner and only 2 trash bins/bags in the unit. There’s no microwave and no wine opener too. Every unit is allocated one fixed parking lot. Additional parking requires approval for parking in visitors lot from the guard house. There is no front desk to get help from even during the day. Everything is communicated thru WhatsApp.

Best part was the location and having 2 bedrooms in the apartment. On hindsight, should have gone for hyatt at the same building where lobby is accessible within the mall. For this residence, had a hard time even trying to check in. First of all, the auto reply welcome message told us to whatsapp the number 1-3 day before on check in. When i did, there was no reply all the way even thought the number was indeed under antlerzone. Had no idea if this was because check in was not ready until after 4pm on checkin day and no choice waited till then. But still no reply so tried to look around for alternative contact number and finally got reply from another of their whatsapp number and only begun check in process then. By then kids was tired and irritated and the instructions givennto access the lobby was not helpful for families not driving. Had to walk up the cars’ slope to reach. Advice on alternative lift and entrances were not helpful. Families with young children or elderly need to consider these.

Easy instructions to get access. But a little inconvenient to shift the car if you are driving as the carpark needs card access too. Building is 30floor high. Unit is in the middle. Near lift. Rooms are big and clean. Only downside is that the toilet is not equipped (no bath foam or shampoo, lack of hooks near the shower area for towel and clothes). Towels are provided. Shower area has no door so the toilet floor gets wet. Would be better if the hooks are near the shower area instead of at the extreme end of the big toilet. Toilet area cleanliness can be better - saw a few hair at the corners. Bed is comfortable. Enough pillows provided, not too soft. Very convenient to access paradigm mall. Lots of food options, shopping and activities for the whole family. Would recommend staying here!

Great place to stay. Very convenient as the mall is just a floors away. My host Lisa is very prompt in respond to my request. Recommend. 👍

Very clean, although found one shelf broken when checked in. Informed the staff and hope they will rectify for next guests. But overall is good and easy to check in/out. Safe too

Very clean, well stocked apartment. Very Responsive to our requests. Will definitely stay here again on my next trip & recommend it to my friends.