Hotel in zona Tarleton State University Fort Worth, Tarrant County

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

No improvement since last visit. Smoke smell still fills the Lobby from the open-flame cooking of Toro-Toro Restaurant. Great restaurant -- poor location choice. Hotel rooms are long-past due for gut renovations, as the rooms we have had on 2 visits confirm, which will cause us to stay elsewhere in the future. How old, stained, worn & chipped must furniture &/or bathroom fixtures become ”before” being replaced? All the staff were polite, courteous & helpful so no personnel complaints & housekeeping was basically OK. Attached parking garage is convenient since everything you want to do Downtown is within easy walking distance.

Had a great couple of days in the Stockyards. The Stockyards Hotel is central and convenient and met our needs well, as we were recovering from a long plane trip whilst waiting to meet family. It has the classic cowboy theme. Beds were comfy and reception with comfy chairs, free wi-fi & air conditioning was a great place to sit for a while. Staff were welcoming. Booger Red’s bar & H3 Steakhouse are located on the premises. We ate at both. Cedar plank smoked salmon was absolutely delicious. One serve of homemade ice cream cake the previous afternoon took two serious ice cream lovers to finish off! Thanks for the welcome!

We block booked this place for a funeral and had about 30people over a course of 4 days. The so called ”deal” was NOT a deal as we were still paying about $150-180 per night...a rip off. The room were clean but the few staff we saw were like robots, the rooms were not worth 180 a night. After 3 days stay, we reserved a separate last day but after the burial, we decided to spend the last day with widow's house (she needed support) before coming back to the UK, We asked if we could cancel the room (24hrs notice) and to everybody's shock we were quoted the standard nonsense policy of ”you need 48hrs to cancel”. Of course we knew that, but we were thinking they will make an exception because of the number of business we had brought them the last 4days. We would have expected basic common sense to prevail especially having taken more than 20 rooms for a number of days but they were more bothered about making that last $140 rather than making an exception. What a mess and what a shame. the hotel is a disgraced and there will be more rewarding reviews coming your way once people settle down in their various places. CROOKS.... The breakfast was ok provided you get down early if not its stalled powdered eggs and its take it or leave it. The lady making the food thou was first class and ran around trying to attend to customer, she was class. Overall, we were all grieving to complain but despite the manager knowing about our request, she was as useless as the receptionist that originally dealt with us who was as deem as a anything What a shame........ Companies with no human feeling or interaction or reward, make all the buck you can.....embassing.....

Vivere confortevole, la stanza è molto grande, il servizio del personale dell'hotel è molto buono.Il letto è molto grande, la posizione è nel centro della città, c'è un campo da palla da palla accanto a lui, molti ristoranti, la porta è molto conveniente.

Molto bel hotel che il personale è molto gentile,

Il mio soggiorno qui è andato bene. Ho dovuto cambiare camera perché l'aria condizionata non funzionava. Per quanto riguarda la pulizia, niente male. La stanza aveva un odore strano. Il ragazzo al fronte è stato gentile e disponibile.

Abbiamo prenotato una stanza qui in casa 2 suite. Quando siamo arrivati abbiamo trovato l'hotel è diviso tra una casa 2 suite e un vero hotel. Il direttore ci dice che la parte vera è per le persone per una sola notte e la casa 2 è per più di una. La stanza non dispone di divano e è la dimensione di una scatola di scarpe. Abbiamo mostrato la nostra prenotazione al cameriere e mostra chiaramente che abbiamo prenotato le 2 suite a casa e la foto e la descrizione mostrano entrambi una grande stanza con divano, ecc. Il cameriere ci informa che il lato 2 della casa è venduto fuori e farà sapere al manager il giorno dopo, dal momento che è tardi e il manager è fuori per il giorno. Ma ci dice che il tasso dovrebbe essere quasi metà del costo, poiché la parte vera è molto più economica e ovviamente più bassa. La mattina dopo abbiamo dovuto controllare presto a causa di un volo presto e il mgr non è ancora in, ma la ragazza al desk ci dice lo stesso di quell'uomo la notte prima che ci sia una buona differenza di tasso a causa della differenza di dimensione nella stanza. E lei’ll’ll’inform the mgr. In seguito, il giorno in cui dobbiamo chiamarli, abbiamo il “manager” dal nome di Giovanni. Dice che ci restituirà 20 dollari e dice che anche se due dei suoi dipendenti ci hanno detto che era più di una differenza che entrambi erano sbagliati.Dice che questo accade qui in questo luogo tutto il tempo e che è tutto quello che può fare. Ci sembra che se questo accade tutto il tempo, forse John non sta facendo il suo lavoro molto bene e forse dovrebbero avere un manager che possa. Non rimarremo mai qui e non avremo mai detto e continueremo a dire a tutti che sappiamo evitare questo luogo a tutti i costi. Abbiamo visto un paio di coppie nel lobby che dicevano di affrontare la stessa situazione e avevano chiesto una stanza con casa 2 accessibile e si sono bloccati sul lato vero, questo posto è un peccato e ha una terribile gestione.