Hotel in zona Mojon Puig i Valls, Tarragona

While this hotel has a good rate and some ok aspects to it (relatively clean room, convenient parking garage across the street), there are many issues with it otherwise. The receptionist wasn’t very friendly or helpful at the start… that didn’t bode well. I had to do a couple hours of work as soon as I got to my room and quickly realized that the WiFi signal didn’t reach my room - bear in mind I was only on the second floor of about six floors! So I couldn’t use the internet which, obviously, is pretty important for most work these days. I even tried to do some work with my computer just outside my room but the signal was poor even in the halls ways. And to make matters worse, the hallway smelled like cigarette smoke. Pretty sure this is a non-smoking hotel! So I decide to do my work in the lobby. I end up having dinner there and order a pasta dish. No joke, the top half of the pasta was warm and the bottom part was cold. Did they just throw it into a microwave? It was pretty disappointing. In terms of the room itself, it was spacious and the bed was comfortable enough but when I went to take a shower, not only would the water not drain properly - creating an ever-growing pool of water on the shower floor - but the temperature was all wonky. It went from slightly warm to searing hot… again, not ideal. I’m a pretty easy-going traveler and for this price, I shouldn’t really complain BUT this city did seem to have plenty of options in the price range so maybe it’s best to try another spot unless you have a good reason to want to stay in this particular location.

I stayed here for two weeks for a university program. As I was there for a while it's easiest to do a bulleted list of pros/cons: Pros: * Location: Directly on Plaça de la Font, so if you're someone who wants to be right next to restaurants, bars, clubs and shops this is for you; also close to the Cathedral, the old town and the Roman ruins (amphitheater, circus, forum); a short walk from Platja del Miracle, a clean, lifeguarded beach where I was always able to find good space no matter the day or time. * I had a double room at the back of the property, whose window faced onto another flat but with a small terrace between us. Thus it was quiet and got direct sunlight most of the day. The room had an AC unit that cooled the room quickly, and also had decent shelf and hanger space given the room size (small, but that's typical of European hotel rooms, especially in old buildings). * The room was cleaned every day—towels changed every day, sheets changed every few days. Post-COVID I've come to expect the opposite—that hotel rooms will only be cleaned once a week or upon request—so that was a pleasant surprise. The cleaning staff were also very friendly and helpful. Cons: * Automated check-in—by far the biggest con. The hostel didn't send our trip coordinator, who wasn't in-country, the access code to the front door, though it was supposed to have been sent 24h before. So I arrived, the first in my group to get there, not realizing this would be needed. Eventually after waiting outside for some time another guest happened to be going inside, and let me in. The machine was wonky at first but eventually worked, at least for me; other guests checking in at the same time as the later arrivals in my group, however, had worse luck, and I'm not sure if they were ever able to reach a Forum rep to access their rooms. * No on-site staff, poorly-manned hostel phone line—we had a situation in our group later that week where a group member forgot their key in their room on their way to dinner, and ended up having to sleep in the small lobby area overnight as nobody from the Forum number provided was picking up the phone. The pin number the automated machine was requesting in order to issue a new key had never been sent to our group coordinator either, hence why the group member was never able to get a new key issued from the machine. * Other people in my university group had single rooms in the center of the property. Thus they did not ever have direct sunlight; their rooms either faced a wall or a disused lift shaft at the center of the property. This is just something for people to be aware of when they're making the bookings; the room photos on the site are not representative of most of the rooms of the property. * Accessibility: there is no lift/elevator, and it is a four-story property with steep flights of stairs between floors. If anyone in your party is disabled or otherwise has mobility or fitness issues, or if you simply have a lot of luggage,

Posizione centralissima con possibilità di parcheggio pubblico coperto nelle vicinanze. Struttura nuova, ambienti puliti, ottima accoglienza da parte dell'addebito alla reception. Camera luminosa e pulita. Avrei preferito che il lavandino fosse posizionato nel bagno e non al di fuori all'interno della camera. Discreta colazione a buffet . Prezzo contenuto. Nel complesso soggiorno più che positivo

Situato in un edificio storico nella vecchia città di Altafulla, l'Hotel Gran Claustre è un soggiorno tranquillo in questo posto turistico occupato. Molte visione storiche che possono godere intorno a lei. Le camere sono pulite, anche se potrebbero fare con una nuova mano di pittura e più attenzione ai dettagli: come la doccia che ha fatto un casino ogni volta perché non è completamente chiusa, quindi alcune acque lo fanno fuori e inonda il pavimento della camera da bagno. Vi è spazio per le auto, proprio davanti all'hotel, ma costano 6€ al giorno anche per gli ospiti dell'hotel, ma si può guidare un paio di minuti in più e vi sono molti posti liberi. La piscina è bella, boutique, non grande ma ben curata e pittoresca.

Grande hotel, siamo stati davvero impressionati. Stavo aspettando molto meno per questo prezzo. Quindi la posizione è molto bello (se si sta viaggiando da Barcellona allora vi consiglio di considerare di viaggiare su un autobus come la stazione di autobus a Salou è a soli 3 minuti a piedi da un hotel, molto conveniente) Ci piaceva il colazione con una vista e un amministratore gentile che ci ha aiutato a chiamare un taxi. La pulizia è bella! L'unico meno era che non c'era acqua quando siamo arrivati alle 11: in una stanza o in una possibilità di comprarla. Ma altri, allora, ti consigliamo davvero quel posto!

Todo perfecto, la estancia, la amabilidad del personal, la limpieza. Tanto la cena como el desayuno excelente, mucha variedad y muy bueno. Es la segunda vez que venimos y repetiremos en el futuro.

Lovely hotel, very clean, staff welcoming and friendly. Everything very reasonable price. Entertainment at night is always something for everyone to get involved in. Very clean and tidy room with comfy beds. Much to do with an indoor gym and indoor swimming pool.

Un piacevole, fresco, pulito hotel, personale responsabile, a meno di 10 minuti a piedi dal mare, si trova in un luogo tranquillo, tranquillo, il rumore sotto le finestre non è sentito, mentre a tutte le strutture di intrattenimento 10-15 minuti a piedi. Le colazioni sono molto deliziose, non siate rimpianto! Nella nostra stanza non c'era frigorifero, piatti, uug è rilasciato in locazione, sicura per un'ulteriore commissione.

When we arrived the reception staff were miserable and there were no welcoming smiles, in fact the whole checking in process felt like a massive inconvenience to them. I had booked an all-inclusive package with a tour operator which started on the 14th September with no start time specified. However, the hotel staff receptionist told us that the rooms would not be available until 3pm and that we couldn’t access ‘all inclusive’ until 12 noon. This was obviously surprising and something I have never encountered before, and we obviously questioned it. When we had shown the receptionist the booking voucher (with no mention of a hotel check-in/out time) we asked were we could get breakfast and we were pointed towards the restaurant. We walked into the restaurant 3 minutes before it closed – all the hot food had been cleared away but we explained that we had been told we could come in for coffee and food. We grabbed a piece of fruit, a bread roll and coffee and sat down outside while they cleared away around us. Five minutes later a manager stormed over to us demanding we pay for our breakfast. We explained that we had just arrived, and had not been told that we would be charged, the manager could see that we had very little on our plates but demanded we pay 13 Euros each. She insisted that the receptionist had told us that there was a 13 Euro charge for breakfast (she hadn’t) and basically accused us of lying and stealing food. We offered to pay for exactly what we had eaten (ie coffee and one bread roll and a plum) but she told us that if we didn’t pay 26 Euros she would not give us our two rooms (which we had already paid for). Myself and my friend are intelligent, hard-working, middle-aged ladies and we were on a much needed holiday. To be sat in a restaurant, feeling travel weary and being screamed at by an aggressive hotel manager and accused of lying was devastating and the bad feeling it created ran through our entire holiday and I’m sorry to say, ruined it for both of us. We had no choice other than to pay the 26 Euros, what’s worse is there was no consequence to the hotel whether we paid for our meagre breakfast or not, there was far more food thrown away than we had on our plates (the food was rarely labelled and mostly cold). The restaurant manager made a point of telling us that if we wrote about this on TripAdvisor she would write a response denying it happened and saying we were lying. So that’s twice in the first morning threatened and accused of lying. Not quite the welcome we were expecting by a four star hotel (or any hotel)...

Prachtige locatie. Kamers en suites wat gedateerd. Bubblebad in de suite was kapot. Restaurant is gemiddeld maar 2x zo duur als in de stad. Vriendelijk personeel. Tortosa is leuk voor een dag. Veel verpaupering en leegstand.