Tamarit Beach Resort

The heating of our bungalow was not working and it was very cold and rainy. The service was terrible, we spent 3 days and 2 nights in a frozen bungalow because they didn't want to offer us an alternative The people from maintenance kept on coming to check the heating but were not fixing it.

The resort is beautiful, and the location ideal. The restaurant and snack bar have so much option and the food is delicious. The staff at reception do the bare minimum: check in is at 5pm and there is no flexibility even if your room is ready (we arrived early, waited at the porch outside the room for hours until the electric key worked). We also asked for late checkout and were given a firm NO, without them even checking if our room was even available. I am heavily pregnant and travelling with a toddler and an elderly mother, so I would have appreciated if they simply made the effort to look in the system to see if they could accommodate our request. Instead, we were told to make sure we leave the room on time and head to the cafe by the pool. The temperature is really high at noon and it would have been nice if they had shown some understanding for our situation. They didn't have to, but it would have been appreciated. Finally, they do not keep luggage like so many other resorts do, so we had to carry our luggage for 4h in the heat until departure as we didn't have a car to put it in. I know it's our problem but the lack of flexibility is really not helpful.