Homewood Suites by Hilton Tampa-Brandon

Lo peor de esta estancia fue que nunca pasaron a limpiar la habitación estuve 8 días y 5 de esos días solicite que limpiaron nunca fueron a limpiar, pésimo servicio mi hija se enfermo de la alergia por la alfombra que ni siquiera la aspiraron.

Was a late night stop after a very long drive. Room was very comfortable and desk staff was friendly, very much appreciated after a long drive. Thanks!

The customer service was excellent! The property could have done much better. The suites need serious upgrades.

The room had standing water in the tub and it was never fixed after notifying the front desk. We were not able to shower. The room was barely clean and stains the looked like blood on the curtains. And don’t get me started about the pool, it was dirty inside and out. Would not book there or any home wood suites again.

This location is in need of updates & repair. Not up to Hilton property standards. The front desk staff & manager were accommodating.

This was my first time at. Homewood. I was not impressed. First of all the tub faucet would not close and was pouring water all day and night. I let them know of the incident the first night and they send they would send maintenance. No one ever came. The breakfast was just ok. Lastly the reception was just one night during the week instead of 3 as advertised.

I arrived late when I checked in from traveling for my 2 night stay. Around 2 am the air conditioner in my room began to make a huge loud rattling noise that woke me up and would not allow me to get back to sleep. I recorded the noise and went down to the front desk and played the recoding to the front desk person and he told me there was nothing he could do. There was no maintenance personnel on duty and no manager. I asked to be given a different room and was denied the option. I was told to come down in the morning to discuss it with the manager. I went back to my room very dissatisfied. I went to the front desk at 7:30 am and spoke with the manager. She told me they could have maintenance check the problem. I asked her to help compensate me for my issue and she told me all that all she could do was give me done points on my Hilton honors rewards. The maintenance person was supposed to come up to my room at 8 am. I waited until 8:45 and they had not arrived. I had to leave for my conference. When I returned late in the evening the air conditioner was again making the same noise. I called the front desk was told that they saw a note about the issue and that maintenance was requested but no further notes about any repairs being done were added. I told them I could not have another night of no sleep. I was moved to a different room at 11:00 pm to then experience a toilet that works not stop running when flushed. I am extremely disappointed and dissatisfied with this hotel!

Rooms are outdated. Hotel is in a good area. Close to shopping and dining.

Check in was quick and friendly. Family suite was nice. The mattress on the pullout couch was awful as you could feel the springs throughout the entire thing. The water pressure was pretty bad. But otherwise was a nice stay. Breakfast was good.