Hotel in zona Corona Del Mar, Talisay

Abbiamo controllato l'ultima Sept.15-17 in Fili hotel abbiamo avuto un esplosione la mia famiglia è stata soddisfatta di tutti i servizi che avevano offerto. L'hotel è un hotel a cinque stelle, quindi vale tutto quello che hai pagato. L’ultimo giorno, quando abbiamo controllato accidentalmente, abbiamo lasciato l’iphone di mio figlio nella stanza, l’abbiamo notato quando siamo andati a casa sulla strada. Ho detto al direttore del servizio, STEVEN ROYO SANTIAGO, che mi aveva assicurato che il telefono era proprio laggiù. Altri impiegati cercavano e chiedono agli altri di aiutarli a trovare finché il signor STEVEN Santiago non andò personalmente in camera e lo trovava. Sono così felice, onestà e integrità sono le parole giuste per voi, Sir STEVEN grazie.

my friends and i had errands in cebu city and we needed to stay overnigt. i already had email interaction with the admin saying that there are 3 of us and we want win beds and an extra bed. When we checked in, they strongly suggested 2 bunk beds and i said NO to that. when i said NO, the receptionist looked irritated. She was impolite in conversation and i had to say ”good afternoon” first. She does not smile and rolls her eyes which i do not really like. anyway, the rest of the staff were really nice and accommodating. The housekeeping guys were kind and quick to help us with what we need and the lady in the kitchen wad nice. it still was a good experience. i just wish that receptionist will find ways to look at life a positive way and find joy so she can spread joy as well.

This was our first time in travelling to cebu city we are glad that we book at this hotel. The room was huge and it includes breakfast upon booking. Highly recommended because it was walk in apart from fast-food chains drug stores etc. in the area. Hope to come back and book here again for another trip. Thank you for staff for assisting as for our entire stay.

È stata una bella esperienza, mi è stato chiesto di prenotare un hotel per mia zia dall'estero! E la prenoto in questo hotel, ero molto felice coz lei era molto soddisfatta del suo soggiorno.. frm il personale al vry delizioso colazione servito! Vuole rimanere qui di nuovo in vacanza

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

The location is a strong point, being pleasantly separated from the bustling city area, offering a more relaxed and serene environment. The resort features a variety of amenities, including a beach, pool, spa, gym, and bar, catering to both indoor and outdoor activities. However, it's disappointing that some areas were closed, and there was a noticeable lack of maintenance in the facilities. Unfortunately, our experience with the room was quite poor. While the room was spacious, there were several issues: some lights were not working, the air conditioning unit was leaking, and there was a water interruption that affected the supply for most of our stay. On a positive note, the service crew were extremely accommodating and welcoming, which made a significant difference to our overall experience. The breakfast buffet, sky bar, and beach bar served excellent food, living up to expectations. The gym, although equipped with all the basic necessities, showed signs of neglect and was not well-maintained. One commendable aspect of the resort is its safety, especially with the high number of day visitors and foreign tourists, which adds to the feeling of security within the premises

Such a beautiful resort !!! I didn’t get the most welcoming check in but Ralph checked in my friend and he got a room right away. We switched to Ralph and he handed everything to quickly and there was room available for us as well . He’s so competent, approach and very warm towards the guest . Aside the check in, the breakfast has lots of options , cocktails bars / happy hours Monday to Thursday great deal !! I loved Salt and sky bar on the rooftop, the sunset view amazing . Paddle board , kayaking and the 8 different pools that we tested . Want grill menu , amazing, and the waiter will bring your cocktail to the beach as well. Over the friendly staff made the trip so enjoyable and the other guest , mainly Korean so friendly and kind. I had the best Christmas on this resort and I can’t wait to return back with my husband.

Plantation Bay is again my favorite hotel on Mactan. I was there August of 22, January of this year and just finished a stay in May. Here are some things to consider about Plantation Bay: - It’s the only large Filipino owned resort on Mactan and they must treat there staff incredibly well because everyone I spoke with has worked there 10+years - unlike other resorts they have a no tipping policy - The large salt water lagoons are beautiful and large enough that they never feel crowded - Plantation Bay offers a variety of food options for every taste - They have a wide variety of on site activities and offer multiple excursions outside the resort for reasonable prices To be fair there were a couple of things that could improve but those are minor - The beach towels need to be replaced. The bathroom towels are great but the beach towels were old and thin - During busy periods when you call bell service or guest relations the phone just rings with no answer. Overall though, this is the best place to stay on Mactan. Great service, unique activities, great staff, and some of the best swimming pools anywhere Here are some tips: - if you are not traveling with kids, the waters edge rooms are amazing. You can step from your deck directly into the lagoon - Consider the Route 66 Diner for breakfast. Good food and never crowded -A romantic dinner at Palermo’s is a great option on site - I paid the extra $50 to have a car drop us off and pick us up at our room and it was definitely worth it. You get checked in/out at your room saving time Highly recommend this great hotel

Mi sono trovato un hotel vicino all'aeroporto e vicino al ristorante e al ristorante durante un recente viaggio a Cebu. Il mio soggiorno di solito ha avuto un grande aumento dei prezzi e, poiché era lontano dall'aeroporto, ho cercato un nuovo hotel. Ho vissuto in altri hotel vicino a Felicity e ho pensato che i prezzi fossero un po' elevati per gli hotel senza piscina. Li ho accantonati mentre sfogliavo Google Maps e li ho chiamati. E'bello che avessero una vacanza, quindi mi sono trasferito dal sito del cliente all'hotel. Mi sono piacevolmente sorpreso dal lobby luminoso. Tuttavia, la camera singola aveva un'ampia disposizione con il bacino dietro la porta, ma non all'interno del bagno. Eppure era di valore per i soldi perché aveva acqua calda e fredda, aria condizionata, frigorifero, TV a schermo piatto e fogli puliti. Beh, la maggior parte del rumore proveniva da colleghi che camminavano attraverso i corridoi dopo aver fatto bar crawls, immagino. Inoltre, l'hotel è un grande valore per i soldi. Sono ansioso di rimanere con loro in viaggi futuri.

La mia famiglia ha visitato JPark dopo tanti anni e non è stato deluso. Con noi ci sono altre due famiglie e tutti abbiamo avuto un bel tempo. L'unico punto di svantaggio è che il riscaldamento d'acqua in tutte le nostre 3 camere non ha funzionato.