Hanaougi Bettei Iiyama

This is a lovely, traditional ryokan, which means the furnishings and bathrooms and such are a bit dated. It is very quiet and both our private hot springs and the public one were comfortable. Enjoyed the hospitality overall, though few staff speak English very well.

A pleasant Ryokan. Food was beautifully presented and quite good. Some of the little dishes were excellent, others less so. Our lady who was looking after us was called Emily and was very kind and friendly and helpful. The location is slightly out of the main hustle and bustle but they do provide a shuttle service. Was a nice experience but somehow was expecting a little more really. Worthy of a solid 4 out of 5 stars in my opinion.

Wonderful experience here. It was a little like stepping through a time warp, as the place felt so old, set off by a magical traditional garden and koi pond. We were looked after by the wonderful Emireh throughout our three night stay. She showed us to a ground floor “suite”, with western beds, and a separate dining area (I’m wondering if Japanese guests get their meals here, but westerners are sent to the tiny solo dining cubicles so that they don’t have to sit on the floor?). There were two bathrooms (separate wash basin, separate toilet cubicle and separate shower, and wooden bath cubicle). Tatami mats, so no shoes inside the ryokan. We had a private hot spring bath on the little verandah of our rooms. We loved it and made full use. In the dining area was a mini fridge and a hot water unit for making tea. Each day, the staff would leave a couple of delicious biscuits of various types, individually wrapped, on our table. The chef made a good attempt at vegetarian food and I particularly enjoyed my vegetarian hotpot while my husband cooked his beef on a mini grill during our kaiseki dinner. Fabulous. The location is not central (3-4 kms from the centre of Takayama) but it is very peaceful and actually easy to walk into town as it is flat all the way. The ryokan provides transport into and from town but you do have to book a time slot. Taxis are few and far between on Sundays in Takayama. Unfortunately there is no laundry service, but there is a laundromat about 5 minutes walk away, which we used. It’s opposite a convenience store. I left a couple of things in the room safe after we checked out. The staff called our travel agent in Australia, who called me while we were en route to Kamikochi. I asked the taxi driver to turn back, and we noticed the lovely young guy who acted as concierge/luggage handler/doorman was waiting at the top of the street. When he saw us turn into the street, he ran inside and was back at the kerb with my wallet on a tray, as we pulled up. Mind blowing service! We would both love to stay here again.