Just Live Inn

We had to change our plans last minute due to inclement weather and elderly unwell. However, despite cancelling on the morning of the first night, hotel refused to accommodate to cancellation when contacted by Trip. We tried calling the hotel all morning but could only get through in the afternoon. we also emailed them explaining our situation. Hotel staff refused to cancel our booking and we were charged for 4 nights even though we could not make it and informed that we were prepared to pay for 1 or 2 nights’ stay. There is also no reply via email from the hotel. Due to this unkind inflexibility, lack of empathy and service excellence, and difficulty to contact hotel, we are afraid to try this hotel the next time. Would like to commend Trip for their excellent service in rendering assistance to negotiate with the hotel and offer of a small amount of Trip credits.

台北駅からも西門からも徒歩圏内で場所はとても良かったです。スタッフも親切な方が多かった印象でチェックインもスムーズでした。 お部屋は設備などが古いものの文句を言う程のレベルではなく十分快適に過ごせます。 チェックイン時にドリンク引換券をいただけて、フロントで好きな時に烏龍茶か緑茶のペットボトルを選んで貰う事ができます。コーヒーは無料でフロントでオーダー出来ました！また、このチケットで7F(6Fから階段で登る)BARのビールかアイスクリームと交換する事も可能です。 唯一残念だったのはベッドマットレスが硬かったのか背中を中心に痛くてしんどかったです。(あくまで私の主観です)

有附送迎賓飲料，有台啤、冰淇淋、氣泡水、果汁美式咖啡等種類可以兌換，還有免費洗衣機！近火車站，24小時櫃檯，房間整潔乾淨…..2大1小體驗感佳，特別是選擇了有浴缸的房型真的很不錯，水壓足，溫度夠。