Shangri-La Far Eastern Tainan

Having stayed here several times in the past with great experiences, I chose this hotel again for this trip. The rooms are clean and the facilities are wonderful. However, I felt that the quality of service has declined compared to before. There were quite a few staff members who kept looking at their personal phones even as I approached, or who didn't say anything even when our eyes met. As a Shangri-La property, I found the service somewhat lacking.

I took train attended a seminar in National Cheng Kung University. Shangrila is next to the University and is also located next to the train station. Very good services including delicious breakfast and spacious room.

Nice 5 star hotel just behind Tainan City train station. Walking distance to many restaurants. Bus stop for bus number 88 is right in front of hotel. Room and bathroom size is very big. Well maintained hotel. AC and wifi all worked well. From check in to check out service was very good. Bed was very comfortable. Highly recommended for travelers to Tainan.

The location offers extremely convenient transportation; the High-Speed Rail station is just across the street. The interior connects directly to a shopping mall, making shopping very convenient. Units on the upper floors offer panoramic views of the city. I particularly appreciated the multiple hooks in the bathroom—it meant I didn't have to worry about finding a place to hang my clothes while getting ready.

My first impression was that it was "old school", with a traditional sense of luxury that comes from an overwhelming Lobby & Reception, large comfortable Elevator lobbies etc. I also appreciate the great service from the staff who brought us extra coffee creamer, to housekeeping who straightened up my mess. Concierge was very attentive, she checked our taxi after we've alighted, to ensure that nothing was left behind. Its this attention to detail that I find rare these days, and therefore its left a deep impression on me. If I were to point out any shortcoming, it would be that the lighting design of the hotel needs a refresh. Some newer lights, aroma/scented corridors, and background music would help. (oops.. occupational hazard...).

Fantastic location just above far east mall and two minute walk from Tainan train station. Love the stay very spacious room and unblocked view

very quiet and serene, nearby has a shopping mall, no bus stop near better to take uber to visit different places.

location is good and just opposite to train station, you can walk to the central area and also call Uber.