Icloud Luxury Resort & Hotel

I got pissed by shallow lies by the world wide population, so this review; When hotels advertise as having swimming pool, 99 % means hotel’s public swimming pool for all hotel guests. This motel had such no specific information on trip.com advertisement. So I naturally thought it would be the case as well. But upon arrival they said that swimming pool is in a private room. Some 5 star hotels have presidential suite with living room and grand piano, but this motel is just fraud, they should have made it that case. It was misleading advertisement. I only chose this hotel for swimming pool. They then said if want to get that room, pay 5000 NT for upgrade, and 2000 NT for just 3 hours use. This whole process also took 30 minutes. So I complained and they claimed I need to pay since it is advertised on their official website. Have I made website reservation? I made trip.com reservation. Truly absurd. Plus inside the room all surfaces were filthy during entire stay but I gave up even talking as they appeared as beyond communication, lacking any sorts of shame. I developed folliculitis during my stay here, but crazy people of the world always strive to normalise all sorts of negativities such bed bugs or violences or theft or insults or discrimination rather than fixing them, so let them be who they are- messed up. Who cares about hygiene and professionalism when all you can care about is money and your own feelings?? Maybe I should move to Singapore with such strict law on hygiene and fraud. The world wide population really knows nothing but money and making others suffer. People are sick. It’s been absolutely stressful.

Great place. The room with ktv, sauna, jacuzzi was awesome. Motel style with drive in garage good for family or couple who want to have fun

Very good ! Wonderful experience! Hope that can book it next time

My friend and I stayed in the hotel for one weekend. We really enjoyed the facilities and the staff was super nice and accommodating. I would definitely stay there again.

這次住宿商務客房，房間寬敞，早餐豐盛，還有現榨蔬果汁機可以喝！還可以帶寵物入房，雖然寵物不能在公共空間活動，但我覺得已經符合我的需求了！ 整體住宿體驗尚稱滿意👍除了客房殘留有煙味有一點可惜而已

辦理入住要近期照片的證件（？ 介紹不清楚，位置、早餐⋯也可能是説話音量關係，但我們沒人聽到⋯ 繞回去問房間位置，櫃檯告訴我們怎麼走，外加一句：剛剛有告知了（多說了吧？ 被單有污漬、浴缸有毛髮、髒污⋯ 唯三優點是隔音不錯、浴室備有電視及喇叭、浴缸大小剛好：）