Kim V
25 settembre 2023
There was leftover food in the fridge and someone else’s DIRTY LAUNDRY on the floor. Makes me wonder what other parts of the cleaning wasn’t actually completed between guests I overlooked the reviews that mentioned the property was a little run down, offered subpar breakfast, and in general wasn’t the nicest Hampton they’d ever stayed at… because all we needed was a clean room with a comfortable bed for the night. So what didn’t bother me was the spot of peeling paint over the tub, the little bit of mold in the caulk, or the scuffs on the wall. But never in my decades of traveling, not even in the worst & cheapest dump, have I ever encountered someone else’s wadded up clothing on the floor. It had very clearly slid from the bench down onto the floor where my partner grabbed it (while checking that we hadn’t missed anything) before realizing that it most definitely wasn’t mine. I cannot tell you just how revolting it was to touch someone else’s dirty clothing, but now he can. Absolutely unacceptable anywhere, but something I never expected to have be a problem at a Hilton property! To make the whole situation worse, there wasn’t even a manager on duty when I checked out & the (very apologetic) desk clerk had to leave a note. I’ve not received any follow up communication attempt from the property, which is truly appalling given the amount of time that has now passed & the severity of the issue. For the price I paid, I could have rented two rooms at any of several competing hotels in Auburn Hills, and I all but guarantee that neither would have come with leftovers from the previous occupants.
Traduci