Hotel in zona Sydney CBD, Sydney

When we checked in at the counter, the hotel staff said we needed to provide a visa card for deposit. The staff didn’t specify the amount at the time, and I didn’t ask because I was too tired after on a 10-hour flight. The next day, the card center sent a message to complete the full payment transaction, but I had already prepaid all the room fees on trip.com. This made me very worried. That night, I asked the on-duty staff for the reason. It turned out that they had mistakenly charged me more money. Although they wrote an apology card and sent chocolates to express their apology. Also, they refunded the amount immediately. Due to the exchange rate loss before and after the Australian dollar, which made us a little unhappy. On the other hand, they have a go green room cleaning service. We chose cleaning every two days, but they forgot to clean on that day, so we had to remind them in the morning, which also added a lot of trouble to me.

Finding the perfect hotel and location can truly elevate a travel experience. A comfortable and well-situated hotel enhances any trip, whether for business or leisure. The ideal location offers easy access to attractions and amenities while providing a sense of peace and tranquility. Thoughtful amenities and exceptional service can transform a stay from ordinary to extraordinary. Prioritizing these aspects ensures a memorable and enjoyable travel experience.

The location is really central and convenient for shopping and access to the main attractions in Sydney. The food from the restaurant was excellent, and prices are reasonable. The buffet breakfast was also good, but could be better with slightly more variation, especially since we stayed for 5 nights. Our room was booked for 3 people, but we were only provided with two towels and no extra pillow. Additionally, the glass windows could be cleaner.

Our hotel was in the perfect location close to all Sydney’s major tourist attractions as well as right on the tram and train line with easy airport transfers and easy travel round Sydney. We have a great view from the 15th floor but unfortunately the weather wasn’t good during our trip the hotel itself was fantastic and highly recommended.

Un fantastico hotel con una posizione eccellente, vicino alla St. James Metro Station e Hyde Park. La stanza era elegante e pulita senza spot. Il grande bagno mi ha reso perfetto il soggiorno. La selezione del colazione è stata incredibile, a catering bene per i visitatori con diverse preferenze gusti, tra cui una varietà di piatti asiatici.

Great location, staff are friendly and helpful. Doorman, showed excellent service - he was very friendly and made sure we had umbrellas on a a rainy day. The room was nice and comfortable, and a generous size bed for two. Nice bathroom with bath tub, standing shower and separate toilet. The only pet peeve we had was that the ventilation in the bathroom was not that great, as there was a slight mouldy smell from the bathroom leaking in to the main room. The gym was small but very good as it had an abundance of equipment. There was filtered water and many apples for a post-workout snack, which was very convenient. However, all in all it was a pleasant stay and we would not hesitate to visit again, hopefully in a different room.

Viaggi d'affari e familiari. Viviamo nella parte occidentale di Sydney e abbiamo deciso di passare una serata fuori in città con qualche famiglia. Il mio partner lavora in città, quindi la posizione dell'hotel è comoda per l'ufficio e tutti gli altri negozi e ristoranti principali. Praticamente tutto a portata di mano. La nostra camera era pronta entro le 12 di sera, quindi io e mia figlia abbiamo potuto fare il check-in, il che era utile per poter lasciare i bagagli. Per noi è stata la prima volta in assoluto ad avere un minibar gratuito rifornito con le bevande che ci piacciono, quindi ne abbiamo approfittato appieno! È stata una bella sorpresa, grazie Grace Hotel! Abbiamo prenotato una camera con 2 letti matrimoniali in modo da poterli unire in modo da avere un letto grande da condividere con il piccolo che dorme in mezzo a noi. Semplicemente più facile che usare una culla. Direi che è più a suo agio. Se fossimo rimasti più a lungo avremmo utilizzato gli accappatoi, le pantofole e la sala da pranzo. Non è la prima volta che soggiorniamo al Grace e sicuramente non sarà l'ultima. Grazie ancora per l'ospitalità. Consigliamo vivamente questo hotel! 👌 ⭐️👌⭐️👌

Il mio soggiorno all'Hotel Porter House è stato in gran parte un'esperienza positiva! L'hotel offre un bel design interno, creando un'atmosfera molto piacevole. Anche se il colazione è arrivato a un costo aggiuntivo, è certamente valsa la pena per il buon gusto. Apprezzo anche la comodità di avere lo shampoo, il condizionatore e lavatrice corpo fornita nella stanza, e il servizio di pulizia della stanza giornaliera è stato eccellente. Abbiamo incontrato una questione di minore importanza quando l'elettricità in camera nostra è uscita a causa di un'allarme che ha bruciato, ma, sebbene questa interruzione inattesa durasse circa un'ora, il personale era incredibilmente carino e rispondeva, arrivando subito a risolvere il problema. La loro rapida azione ha minimizzato la disturbo. In generale, nonostante il piccolo raffreddore elettrico, ho avuto un buon soggiorno e consiglierei l'Hotel Porter House per le sue moderne strutture e servizi attenti.

We stayed there a total of 3 nights and we had to move rooms 3 times from level 11 to level 4 then back up to level 9 the first 2 rooms overnight flooded because it was raining heavy at times but mostly just showers but the carpet was soaked throughout both rooms, When I told reception they sent me to the room with towels to soak it up and assumed it would be ok I guess, But then the hotel manager knocked on our door asked to look at the water damage I didn't know why at that time but he had made the same discovery In a number of rooms in the hotel. So he organised to have his maintinence man come and suck the water out with a wet vacuum we went out so they could do that we were gone for a couple hours and when we got back they had just finished and had industrial blowers drying it out more.I wasn't going to stay in that room and asked the manager to move us but he was reluctant but he did.No offer to help us move our stuff for the inconvenience but history repeated itself in the next room. So the final night we were downgraded alot the room was half the size of the one we originally booked the condition of the room was like it was quickly cleaned and made available for us in the last hour it was disgusting and very poor effort from the Manager and the staff. The TVs in 2 of the 3 rooms wouldn't connect to the hotels promised super speed wifi on the website which wasn't very fast at all. The phones fitted in the rooms don't work they're not even connected. The safes in the rooms! one I had to put 6 X AA batteries in for it to turn on! only to say error over and over again and the other 2 don't work. The Photos below are the standard of cleaning in this hotel and unfinished workmanship. Very Dissatisfied Hotel Stay.

Such a beautiful hotel. The only disappointment upon checking in was learning my room didn't have a bath. I called reception and they offered me an upgrade to a suite for $50, which I did. Would have been amazing if they'd bumped me up for free!! But overall it was a lovely stay.