Recensioni su YEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Yustiana,Thank you for taking the time to share your thoughts with us. We’re glad to hear you enjoyed the spacious room, the pool and gym facilities, as well as the convenience of the breakfast cafe next door.We do apologize for the issues you encountered with the bed size, lobby space, and the odor you mentioned. Your feedback is important to us, and we’ll work on addressing these areas to improve the experience for our future guests.We appreciate your kind words about our housekeeping service and free coffee in the lobby, and we hope to have the opportunity to welcome you back in the future.Best regards,Buddhi and the TeamYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear you appreciated our central location and proximity to the QVB and city centre.We’re sorry to learn that certain aspects of your stay did not meet expectations. Your comments regarding the room size and condition have been noted, and we are actively working on improvements to enhance guest comfort and experience.We appreciate your input and hope to have the opportunity to welcome you again under better circumstances.Kind regards,Buddhi B.YEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for your excellent review and for highlighting the comfort of the room and kitchen, as well as the cleanliness and service. We’re glad to hear you had a pleasant stay.We apologize for any confusion regarding parking fees and will work on making that information clearer in our listings. Your feedback is valuable, and we appreciate you bringing this to our attention.We hope to welcome you back for another great stay in the future!Best regards,Buddhi and the TeamYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for your wonderful review and perfect rating! We’re thrilled to hear that you enjoyed your stay and loved our location.We appreciate your feedback regarding the parking and will continue to make sure guests are aware of the space limitations.We hope to welcome you back again soon!Best regards,Buddhi and the TeamYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Jimmy1020,Thank you for taking the time to leave us a review. We're delighted to hear you enjoyed our location near Darling Harbour and appreciated the view and cleanliness of the room. It's also great to know our reception team was helpful during your stay.We’ve noted your rating for service and would love to know how we could have made your experience even better. Your feedback helps us improve, and we hope to welcome you back again soon!Warm regards,Buddhi B.YEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for your kind review and for staying with us at YEHS Hotel Sydney Harbour Suites.We're delighted to hear that you enjoyed our convenient location near Central Station, trams, and Paddy's Market, and that our friendly and helpful staff made a positive impression. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.We hope to welcome you back again soon for another enjoyable stay!Warm regards,BuddhiYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for sharing your experience with us! We’re so glad you enjoyed our prime location and had the chance to take advantage of the coffee machine in the lobby.We apologize for the noise you experienced on the 5th floor and will look into ways to minimize disruptions for future stays. We also appreciate your feedback about the parking spaces and will continue to inform guests of the limited space to help with expectations.We’re happy to hear that, overall, your stay was enjoyable, and we hope to welcome you back soon for another great visit!Best regards,Buddhi and the TeamYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for your feedback. We are pleased to hear you enjoyed the spacious room and friendly service. We sincerely apologise for the issues with the hair dryer and shower door, and these have been reported for immediate attention.We appreciate your comments and hope to welcome you again for an improved experience.Kind regards,BuddhiYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for your kind review. We're so pleased to hear you enjoyed the coffee machine, our convenient location, and the service provided by our team. It's great to know our efforts made your stay more comfortable — especially with luggage storage and timely check-in updates.We hope to welcome you back to YEHS Hotel Sydney Harbour Suites very soon!Warm regards,Buddhi B.YEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for your wonderful feedback and for sharing your experience.We’re delighted to hear that you enjoyed our great location, found the staff friendly, and appreciated the cleanliness of our hotel. We also appreciate your comments regarding the bathroom, and we will look into this for future improvements.We would love to welcome you back on your next visit and ensure another excellent stay.Kind regards,BuddhiYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for your thoughtful review. We are delighted to hear that you enjoyed the modern fittings of our rooms, the helpfulness of our service desk, and the convenient location of our hotel. We are also pleased that you appreciated the complimentary coffee in the lobby.We appreciate your feedback on the sauna and the noise levels, and we will take these into consideration for future improvements. We understand that some guests may be more sensitive to external noise, and we apologize for any inconvenience this may have caused.Thank you again for your valuable comments, and we hope to welcome you back soon for another enjoyable stay.Kind regards,BuddhiYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Ms. Chau,Thank you for taking the time to share your experience following your recent stay at YEHS Hotel Sydney Harbour Suites.We are delighted to hear that you enjoyed the convenience of our location and had a wonderful time attending the Zhou Shen concert. It’s great to know that you found the nearby restaurants and attractions to be within walking distance, and that you enjoyed the chocolate drink in our lobby!We also appreciate your feedback regarding the taxi service and the size of the lobby. We understand the importance of easy access to transportation, and we will explore ways to make the pick-up and drop-off process more seamless for our guests.Your positive comments on cleanliness, service, and amenities are very much appreciated. We will continue to work hard to ensure that our guests have a comfortable and enjoyable experience.We look forward to welcoming you back on your next visit to Sydney.Kind regards,Buddhi B.YEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Anthony,Thank you for taking the time to share your feedback following your recent stay with us.We’re so pleased to hear that you enjoyed our central location, found our team friendly and helpful, and appreciated the comfortable bed and reasonable pricing. It’s always rewarding to know our service met your expectations.We also sincerely appreciate your constructive comments regarding the condition of the bathroom and kitchen ceiling. We take cleanliness and maintenance very seriously, and your feedback has been shared with our housekeeping and maintenance teams for immediate attention. We’re currently working on plans for room touch-ups, including painting and minor refurbishments, to ensure a more pleasant experience for all guests.Thank you again for your valuable feedback, and we hope to welcome you back for an even better stay in the near future.Warm regards,BuddhiYEHS Hotel Sydney Harbour Suites

Risposta dalla struttura: Dear Guest,Thank you for your review and for sharing your feedback. We are pleased to hear that you enjoyed the surroundings and amenities during your stay. However, we sincerely apologize for the cleanliness issue you encountered, particularly under the bed. This is certainly not up to our usual standards, and we will be addressing it with our housekeeping team to ensure such situations do not happen again.We also appreciate your comments about room service, and we will review this aspect to ensure all guest needs are met during their stay.We hope to have the opportunity to welcome you back for an improved experience in the future.Kind regards,BuddhiYEHS Hotel Sydney Harbour Suites