Hilton Sydney

It is good, but the room is not very big.

We chose this hotel for its location. Just step outside and you can hop on a tram to head down to Circular Quay or up towards Broadway. Great view from room too. The hotel was very clean; the foyer, the elevators, the hallways and the room. The extra bed for our teenager was very uncomfortable and certainly not worth the quoted $110 per night. We had to ask for extra towels/cup/glassware as there were three of us in the room. The main bed was comfortable but one of the legs/wheels was broken. The main television in the room did not work at all for the first 24 hours of our stay due to a "global network failure". It was only after this was fixed that we were able to discover the amenities/facilities offered by the hotel. Complimentary water bottles were only replenished once in a three-night stay, and used glasses were not always replaced/washed by housekeeping. The staff were pleasant enough but I expected a better overall experience staying at Hilton Sydney.

I frequently stay in hotels in Sydney, and this has been the worst experience. First, I booked a twin room, but when I arrived at 5 p.m., they gave me a double room. When I went downstairs to request a change, they said I had to wait. After complaining, they finally gave me a twin room, but it was the smallest twin bed I’ve ever seen in all the hotels I’ve stayed at in Sydney. The next morning, when I left, I forgot to take a T-shirt that was hanging in the wardrobe. I called the hotel the same day to ask about it and was told to wait. After waiting for a whole day, I called again, and the security team said they couldn’t find it from their database. How ridiculous it is! Overall, I will never stay at this hotel again!

Hilton Sydney Location: 5 star, shops and restaurants in the area, very convience Front Desk: 5 star, very helpful Breakfast: 2 star, not the Hilton breakfast that is known for, need improvement Rooms: 5 star, nice with bathtub

Convenience the location close to the train station. The bed was nice. I have a good sleep Beautiful view just opposite QVB building

Our stay was excellent, rooms were very clean & modern, the staff were great, came across them at the buffet breakfast, executive lounge & at the glass brassiere for dinner & they're very pleasant.