Recensioni su PARKROYAL Darling Harbour, Sydney

Risposta dalla struttura: Dear Siana,Thank you for your lovely feedback!We're delighted to hear you enjoyed our buffet breakfast and that the warmth and comfort of your room made for a pleasant stay. It’s always wonderful to know when our guests feel right at home.We hope to welcome you back to PARKROYAL Darling Harbour, Sydney again soon.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Valued Guest, Thank you for taking the time to share your feedback. We're pleased to hear that you found your room spacious and comfortable during your stay.We regret, however, that the noise in the morning affected your experience. We appreciate you bringing this to our attention.Your comfort is very important to us, and we hope to have the chance to welcome you back for a quieter and even more enjoyable stay in the future. Thank you again for your comments!Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Deklaz, Thank you for taking the time to share your feedback following your recent stay at PARKROYAL Darling Harbour, Sydney.We’re pleased to hear that our central location and the service from our dedicated team enhanced your experience. It's always encouraging to know our team’s efforts made a positive impact.We do, however, sincerely regret the inconvenience you experienced with the bathroom fittings and noise from the plumbing. Your comments have been shared with our maintenance team for review, as we are committed to improving both the comfort and quality of our facilities.We appreciate your honest feedback and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Erdok, Thank you for taking the time to share your feedback regarding your recent stay at PARKROYAL Darling Harbour. We are delighted to hear that you found our rooms to be exceptionally nice and clear, surpassing your experiences at other accommodations during your travels.Your kind words serve as a great motivation for our team, as we strive to provide our guests with the highest level of comfort and service. We look forward to welcoming you back in the future and ensuring that your next visit is just as enjoyable.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Patrick,Thank you for taking the time to share your feedback following your stay with us.We’re pleased to hear you enjoyed our convenient location, just a short walk to Darling Harbour, the boardwalk, and onwards to Sydney Harbour. It's also great to know you found the check-in and check-out process easy and seamless.As a full-service city hotel, we focus on providing comfortable accommodation rather than self-catering facilities, and we’re glad this suited your needs during your visit.We hope to have the pleasure of welcoming you back to PARKROYAL Darling Harbour, Sydney in the near future.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Ee Lane, Thank you for taking the time to share your wonderful feedback regarding your recent stay at PARKROYAL Darling Harbour. We are delighted to hear that you enjoyed our strategic location and the proximity to Darling Harbour.It’s fantastic to know that you found our hotel conveniently situated near such a vibrant area, with plenty of dining options and the spacious park where children can have fun. We strive to provide our guests with an enjoyable experience, and it’s gratifying to hear that we met your expectations.We look forward to welcoming you back on your next visit, where we hope to provide you with another memorable stay.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear MonLeung, Thank you for taking the time to share your experience during your recent stay at PARKROYAL Darling Harbour. We are delighted to hear that you found our location perfect, with easy access to Darling Harbour and Cockle Bay. It’s wonderful to know that our team made a positive impression with their friendly and helpful service.We appreciate your feedback regarding the breakfast variety. We strive to provide a diverse selection of options, and we will certainly take your comments into consideration as we work to enhance our offerings.We also want to extend my apologies for the issues you experienced with the air conditioning in your room. Please rest assured that we are looking into this matter to ensure a more comfortable environment for all our guests.Thank you once again for your valuable insights. We hope to welcome you back in the future, where we can provide an even better experience.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Valued Guest, Thank you for sharing your lovely review! We're delighted that you found our location convenient and enjoyed the cleanliness and comfort of your room. It's great to hear that you had a smooth check-in and check-out experience, and that our room service met your expectations.We appreciate your feedback on the breakfast variety and will take it into consideration for future improvements. We’re thrilled that you enjoyed your stay overall and look forward to welcoming you back to PARKROYAL Darling Harbour on your next visit!Regards Jeroen M, General Manager

Risposta dalla struttura: Dear RAntonio, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic stay and enjoyed our convenient location near ICC Sydney, Town Hall, and Chinatown. It's also great to know that our friendly and helpful staff made a positive impression. We hope to welcome you back to PARKROYAL Darling Harbour on your next visit!Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for your kind review!We're so pleased to hear you enjoyed your stay and found our location convenient to many of Sydney’s great attractions. It’s wonderful to know we’ll have the chance to welcome you back on your next visit—there’s always more to explore!Looking forward to seeing you again soon.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Jack, Thank you for your kind review!We're delighted to hear you enjoyed our excellent location, especially with the convenience of shopping and great restaurants just a short walk away. It's wonderful to know our central setting added value to your stay.We look forward to welcoming you back on your next visit to Sydney.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Space Travellers, Thank you for sharing your positive review and for choosing to stay with us at PARKROYAL Darling Harbour.We're pleased to hear that you enjoyed our convenient location near Chinatown and the central shopping area, as well as our breakfast spread and coffee. It's great to know that you found your room comfortable and to your liking.We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Man kit,Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We truly appreciate your feedback and are delighted to hear that you found our location convenient and close to the metro.While we strive to provide stunning views, we understand that they can sometimes be just "normal." However, we're thrilled that our friendly staff made a positive impression on your stay. Our team is dedicated to ensuring every guest feels welcomed and valued, and it's wonderful to know their efforts contributed to your overall experience.Your kind words reflect the level of service we aim to provide, and we are grateful for your recognition. We hope to welcome you back soon for another enjoyable stay—perhaps next time with an even better view!Regards Jeroen M, General Manager

Risposta dalla struttura: Dear Celine, Thank you for your feedback. We’re sorry to hear that your stay did not meet expectations. While our hotel does not have a swimming pool, we strive to offer a comfortable and convenient stay for all our guests. For safety and security reasons, our windows do not open, but we ensure proper ventilation throughout the hotel.We also regret to hear about the water pressure and any inconvenience caused by the shower setup. Your comments will be shared with our maintenance team for review. Additionally, we take concerns about mosquitoes seriously and will work with our housekeeping team to address this issue.We appreciate your insights and hope to have the opportunity to welcome you back for a better experience in the future.Regards Jeroen M, General Manager