Country Inn & Suites by Radisson, Sycamore, IL

I always stay here when visiting our daughter, who is a grad student at NIU…and she lives in Maple Park. Clean rooms, breakfast is free (not great, but free)…most importantly, it is quiet. Close to NIU… 20 min drive to Maple Park. Since they don’t offer housekeeping on the weekends, I can’t comment on that, but their front desk staff is generally friendly.

Online pictures look better than in person. Very outdated .The carpets are extremely dirty and the place smells from such.

TERRIBLE DO NOT RECOMMEND Our stay was less than satisfactory, the toilet seat was broken, the stains on the couch and floor were disgusting, no daily housekeeping and when called down to the front desk to ask them to bring up more towels, they told us if we wanted them to come to the front desk and get them. The hotel is in DESPERATE need of a remodel. When I complained when we checked out, I was told they were suppose to start in January but it's been delayed indefinitely.

Staff were friendly and welcoming. Room was spacious. Bathroom was clean and well maintained. Rugs were stained and very worn. Room needs painting as do the hallway and exterior. Exterior is not very welcoming.

We stayed during the week, so it was very quiet. The hotel overall was great and did the job of giving us a place to sleep and land for a few days. It’s out dated, but clean. Our linens and mattress were cleaned and smelled freshly laundered, so a plus. The room furniture was on its last leg, literally. Our dresser drawers continuously were rolling open due to a tilt of the floor or the dresser. The desk was extremely shaky. The bathroom and shower was clean and chalk intact. The daily free breakfast was a mix of both hot and cold items. Items were not consistent day to day, for example: yogurt was only available one out of three days. Water filling was tricky because the water fountains were weak, so filling a water bottle would take time. The best spot to fill was at breakfast, but that room was only open 6-9am. The pool. It’s was there and it served the purpose for my kids to swim in, but there’s very limited seating and it was often closed during the day for its “daily acid treatment”, but it wasn’t communicated until we’d already be on the pool deck. The area is dated, but again the kids didn’t care and swam around each day. The staff was super pleasant and it appeared to be the same three to four people. Always friendly and helpful! We were visiting the area for friends and I’d definitely stay here again, as it’s so convenient and it’s really the only option in that area.

Quality of mattress The hotel was very clean and nice. My only complaint was the mattresses in the double room I stayed in were very thin and uncomfortable