Utente ospite
9 dicembre 2023
I Namibia for business, decided to treat friends to a spa day, booked treatments for the girls. Let me start by saying a huge thanks to Teresa the spa therapist, she is simply the only light for this establishment, friendly, engaging totally wasted at this hotel. A 5 star establishment would be lucky to have her for sure. The hotel reception staff unorganized and not welcoming at all. We ordered drinks from the bar upstairs after our treatments and waited so long we gave up . Just so disappointed in our experience asked to see the Manager Tesa Scot but was told she is not in , hotel owners apparently in Windhoek , no one at reception could tell me their names.
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