Hotel in zona Silop Cool Springs, Surigao Del Sur

Vicino al centro commerciale SM e non troppo lontano dall'aeroporto di Butuan. Il personale è amichevole e la camera è pulita. La tariffa di alloggio è anche più conveniente dell'ambiente, quindi il prezzo è buono. La colazione e il caffè sono forniti gratuitamente, e ho visitato tre volte.

The Grand Palace Hotel was a real let-down, starting with not living up to what they say. They claim to provide tea & coffee in the rooms, but there's no tea. Their web site says they have an airport shuttle, but they don't. Breakfast was disappointing too. Only 2 juices. Luckily one was usually pineapple. As well as the usual lukewarm breakfast items, they had some random cakes that were as bland as cardboard. Fortunately, you can walk through the Annex, cross the road and a few metres to your right is a bakery that sells doughnuts for 6 pesos that are vastly better. The hotel has guards with assault weapons and dogs. Seems pretty ridiculous and unsafe. Also the dogs spend most of their time living in cages alone next to the swimming pool. I had two bookings here, the first in a big king room. (They call it a ”matrimonial” room!) The WiFi mostly didn't work. It's totally inadequate for the number of people who use it, especially if a big business group comes in for a conference during the day. (The DHCP server just runs out of addresses and you can't connect until someone else disconnects.) Even when it connected, it wasn't very fast. One other issue I had was the appearance of cockroaches every so often. The small single room was a vast improvement, as well as being half the price. While the single rooms have no windows, they have two massive advantages. Firstly, fast WiFi that works. The single rooms are in a hall behind the reception area and have their own access point that works brilliantly and isn't overloaded. Secondly, the small room doesn't have so many places for roaches to hide. I didn't see a single insect intruder. Note for those who might be confused by this site: The information and reviews on this page are for the Butuan Grand Palace Hotel. There is also an Annex. Tripadvisor currently has the headings swapped.

Molto buona esperienza di prenotazione hotel utilizzando trip.com. Molto buona e pulita hotel anche la mia famiglia lo ama

The place was beautiful and serene. We had a small issue regarding our dinner from the restaurant, but the staff were so kind and considerate that they made a huge effort to make it up to us. From missing an ordered food item to being given a free meal, that was a huge come back. We went from disappointed to being happy in the end. That pizza was delicious! Highly recommended.