Zenao Appart'hôtels Suresnes

Séjour agréable et calme. Logement neuf et propre. Très belles prestations. Equipe très sympathique et bienveillante.

Endroit calme. J’ai apprécié me sentir comme. Dans mon propre appartement. Le seul inconvénient est qu'il n’y a pas de rideau dans la pièce principale.

本当にこの施設はやめておいた方がいいです、、。 ホテルと謳っていますが、恐らく元老人ホームで、せっかくのフランス旅行を過ごすべきではない場所です。 ベッドサイドのテーブルの引き出しには使用済みのティッシュが2つもあり、洗面所の下には使用済みのタオルが投げ捨ててあり、部屋にも怪しい穴がありました。 清掃が行き届いていなく、写真とは全く違った部屋のため、翌朝チェックアウトしたいと伝えましたが、「普段の清掃はしっかりと行っている」と謝罪はなく、ただただ言い訳を述べるのみでした。 結局翌日にはチェックアウトをし、新しいホテルを探しましたが短い間の旅行で大きなタイムロスと嫌な思い出を作ってしまいました。 写真ではとても良い場所に思えますが、予約するのはやめておいた方がいいと思います。

First of all, they did not disclose that the service apartments are in a senior living facility. Not that it is a deal breaker but it would be nice to know in advance… I came here to work for a week. When I got to my apartment, there was no dish soap, trash bags, or scrubbers. Just odd. I went and bought some. Then the WiFi. Non-existent. The router didn’t work so I called the front desk. They came and said it was a problem with the apartment and would have a tech out on Tuesday (this was Friday). He told me I could hop on other units for the time being. Each unit I tried was hit or miss. They would constantly lose connections. On Tuesday, no tech came. I called and they said “sorry” well send someone tomorrow”. No one ever came. If you are a senior and don’t need to work, it might not be a big deal. I was THERE TO WORK. I will not stay there again.

Rent only if you have your own vehicle! Pros: Nice, clean and large apartment Close to restaurants and shops Breakfast is very basic 8 Euros. Price is fair. Beakfast offers croissants, bread, boil eggs, yogurt, tea, coffee, juice, cereal, muffins, however, croissants and yogurt are missing Cons: No one speaks English No iron. I requested iron twice and they gave me a defective iron without the ironing board. Sunday is a bad day to take a bus for Paris. I was ending up taking taxis for Paris which was cosing 20 to 30 Euros, however, it cost us 70 Euro to travel up to the main Paris train because we had two suitcases. This place is great only if you have your own vehicle. Otherwise, look something in Paris because we ended up paying so much money on the taxis. It's a wastage of time to wait for buses and trams which doesn't run very often.

The rooms are located inside a senior citizen service building, but it’s not mentioned outside so we were looking for the property for a long time. The front desk charged us city tax which we already paid for. The studio is very nice, clean and spacious. But there were a lot of ‘small’ things that could be better; no floor towel for the open shower (so the bathroom floor is always wet when you shower), only one towel for two people, no hair dryer, a garbage bin in the middle of the room without a lid. There’s a small kitchen which is nice, with a dish washer, but nothing to wash any dishes (soap or towel).