The “Junior Suite” room detail from their own website (and Jet2) did not match on arrival. Spoke to reception but they seemed unable and not especially bothered to ameliorate the discrepancies. Would NOT have booked the best room in their hotel for a special birthday (of my partner) if these extra touches were not present as it would not be worth it. Yes, there is a view of the Eiffel Tower from the room but it's not on a private terrace so you are unlikely to savour it at length from the bedroom. Certainly if there is a terrace elsewhere in the hotel. The discrepancies are: 1. No Nespresso machine in room - yes there is a free coffee machine in reception but hardly private and luxurious to use. No delight in having a coffee at any time one pleased in the room. Sadly the ”Nespresso table” was still in the room with a kettle on, further pointing out what should have been there. 2. No L'Occitane products in the room. This was disappointing. The products in place were unremarkable and not equivalent luxury. 3. There was a missing television on the wall - yes, not there to watch TV but leaving a gaping hole on the wall with the attendant wires does not speak of a ”best room” finish. This has been missing for some time as per TripAdvisor review looked at on arrival. 4. Constantly having to have the room keys reprogrammed as they would lose memory over a few hours. We had 2 keys and often neither worked resulting in traipsing down to reception to be sorted 9/10 times we returned to the room (twice a day some days). No we weren't keeping them next to something that would wipe them, and we also overheard another guest with a similar problem. 5. There are no ”bathrobes and slippers on request”. Receptionist said they had not had those for ages. 6. Disposable paper cups in the room - perhaps this is a ”France” thing but not having ceramic cups or glasses in the room cheapened the feel. Can't see how washing these is more ”green” than recycling heaps of paper cups. France is renowned for its glassware too! Irony. There other odds and ends such as the ”sanitary bag” facility in the bathroom was empty (improvised with the wrapping from one of the paper cups but really this should have been in place to start with), a flickering light in the bathroom and a lack of useful storage such as drawers. The room is as big as a generous Premier Inn room, which is possibly massive by French standards, however overall it did not exude “quality, thoughtfulness, best room” feelings, which was disappointing relative to the picture painted when selecting it to book. !Save your EUR and book a cheaper room there that promises none of the above! There is no bar nor restaurant on site, and the breakfasts are EUR15 pp (we didn't have one) so resourcing sustenance off site is advised. Get a Navigo Découverte card as it's a Tram > RER A > RER B > Metro to many places in the centre so factor the time in (and EUR if can't get the weekly travel card).
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