Hotel a Surat

"This hotel is less than year old and the physical infrastructure is nice which is within vicinity of the Surat railways station. However, I have had experiences which are not so nice : A) observed small cockroaches in bathroom. B) Housekeeping staff are meant to clean & sanitize the room - however I encountered disgusting experience of the cleaners upon entering g rooms with a foul & pungent BO left behind which is so unhygienic & spoils the mood - and doesn’t seem like the room has any freshness. This should surely been improved. C) the breakfast for the 8 mornings that I stayed had the same menu - not much changes each day. And the coconut chutney seems to be spoilt & taste spurt couple of times during morning BF. D) the Indian masal tea (Chai) was so strong that it tasted utterly bitter - which I tried only once. E) seems like too many staff in the hotel lobby & in restaurant - as they group around chit-chatting rather than attending to guest’s needs."

"Great hotel with good service, outdoor areas would have been a better add on as there was nothing or nowhere to go on our lull times specially when pool and spa are already closed. But overall service is great and all the rest are very good especially if you are in business trip."

"Manager Ashok was the best. We had a few issues with transport and he helped us with it quickly and efficiently. He also gave us good suggestions on where to go and get certain things we were looking for. F&B staff, security were all friendly and great too. Location very central to the textile markets."

"櫃枱服務態度好，員工親切 沒有嘗試餐廳食物 SO FAR SO GOOD RECEPTION ATTITUDE GOOD AND FRIENDLY"

"Abbiamo avuto un fantastico soggiorno qui. Il personale era davvero amichevole e accogliente. L'hotel stesso è sorprendente e io sicuramente prenoterei di nuovo. Grazie per il buon personale che ci ha aiutato a portare il bagaglio dalla stanza e nella nostra auto."

"Отель не плохой!! Сервис в лице сотрудника рецепшена по имени Mohit ужасный((((( питание вегетереанское!! Сам отель не плохой!!!таких не воспитаных сотрудников надо увольнять(((("

"The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre"

"È un ottimo hotel e un buon colazione. Si consiglia sempre di prenotare e con pulizia"

"Molto tranquillo! Cucina e servizio eccellente. Mangiare: musica dal vivo e anche Sushi's!!! Lato negativo: il buffet di cena è solo acqua offerta! Il caffè deve essere acquistato (420 per tazza)."

"Location is slightly outside the city but cab service was available. A very good hotel, though reception is difficult to locate on ist floor. Food quality is good in the restaurant, rooms are big an spacious, very good ambience in the room and outside. Services are also cooperative. Best is they provide complimentary airport transfer and breakfast."