Hotel in zona Halima Masjid, Surat

For a one night stay, i had to change the rooms two times that makes it three rooms in a night. And i am not very particular about the details. I have stayed at street side lodges and been happy. If a hotel lives upto its own promise, its good enough for me. The thing that irked me the most is the Nonchalant attitude of the staff. I write this review to make people alert to not choose a hotel by frontal appearance alone. I was very much looking forward for this stay as the photos looked very good and OYO even said ”sanitised b4 your eyes”. After checking in, i felt, leave alone ”b4 my eyes”, they might not be sanitising it even behind my back. First, Room no-304 : 1) there was a mouse running around the room. (Could not take a video. It did not make an appearance as long as i took a video) 2) There were insects on the bed. 3) The bathroom was not cleaned (evidence- the water from the previous usage was all over the bathroom floor. The previous soap remnants in the soap dish and by the wash basin) The bathroom ceiling has a big opening, thru which u can see the internals of the building and all the plumbing connections. Cigarette smoke coming into the bathroom from somewhere (the bathroom is not facing the outer world, it is facing the floor corridor) I asked for a room change. Got a Room No - 206 1) the commode (water closet). When u flush, all that water leaks into the bathroom  instead of going into the drain plumbing system. (Mind you, this is not the fresh water from the tank of the commode. It is the water which i flushed, the dirty water) 2) paint peeling off from walls. This is not a big issue actually. But why i had to mention it ? If you are trying to portray yourself as a high class star hotel, you better start taking care of the facility, else dont bother marketing yourself as one. Again room change. Now room 208- 1) bathroom not cleaned. (Evidence- presence of a used ointment and soap remnants) One thing they do- clean the main bedroom. Do the sheets. Roll up a blanket and keep it in the closet. Throw a soap for u in the bathroom. So, if they are not even cleaning the bathroom, where does the question of SANITISING raise from, leave alone ”before my eyes” The reception staff were not wearing a mask. Even while speaking to guests. Their response when i told them about the mouse - ”none. No response” they just went on with their duty. Non-chalant behaviour. The things that showed that they did not even care to provide /clean / maintain their own facilities: a) one room did not have a bucket and a mug. I thought, some hotels do not provide. Its ok. b) the second room had both c) the third room had a bucket, did not have a mug. d) in two rooms, the hand shower wall bracket was broken. e) one room, the head shower was leaking all over the place f) Bird Droppings on the window of 304. While waiting for my dinner, I really wanted to say in the review ”food is 5 star. Very good” but alas, horrible food as well

Good decent hotel for last minute traveller's Good hygienic clean room Decent food, Helpful supporting staff Located at vesu road, near VR mall and surat airport. Budget yet family friendly Enough parking for four wheeler. Bathroom was a bit small but as it was clean so no complaints for this.

L'hotel è uno dei primi cinque posti stellari a Surat. Così ha la storia. Esso mostra in pochi posti ma non più di quanto previsto con una proprietà di questa età. Il servizio è stato estremamente buono e attento. In generale, un buon posto per soggiornare a Surat.

The room service is very excellent and Mr. Hitesh Thakur is very polite in service and also patient in many aspect. House keeping team all the staff Dilip Santhosh and Hitesh excellent in service all team. And Ginger hotel surat people like house keeping, kitchen, reception and restaurant all are very excellent

The best review for a hotel typically highlights exceptional service, cleanliness, comfort, and amenities, providing specific examples and personal experiences to illustrate these points. It should also mention any standout features that made the stay memorable and recommend it to others based on overall satisfaction.

MR. Sudip, Gaurav One of the best hotels to stay in surat. Very humble and polite staff. A blend of comfort, luxury and hospitality. Each guest is special for them. The staff is always there to help to at midnight or early mornings.. The stay is worth an experience and would surely leave you with everlasting memories. Thanks for Mr Gaurav, Arjun..😊

Rooms were quite small but for 1day it’s good, neat room & bathroom we paid 2100- inr for 3pxs overall it was a good stay will come again in this budget for 3pxs

This was my first time staying at Courtyard Marriot Surat..my go to hotel is the other Marriott in Surat…but as I couldn’t get booking…i went for Courtyard…but i must say it was pleasantly surprised with the amenities and the set-up..its a great property and my stay was made extra special by Tanushree, Satya and Shailesh…thanks guys…Courtyard would definitely be my first choice now everytime i visit Surat…cheers

Il servizio era eccellente. Il colazione era anche molto delizioso. Grande posizione, bella atmosfera circostante, grande personale. La più amichevole e utile receptionista e personale, bella e grande prima impressione dell'hotel. Tutto circa l'hotel era eccezionale. Era pulito, elegante, accogliente con un servizio eccellente dove abbiamo cenato. La cena era buona e il grande valore per soldi e servizio era attento ed efficiente. La camera stessa era ben attrezzata e confortevole. Sono stato molto soddisfatto del mio soggiorno e spero di tornare per una visita più lunga in futuro.