Ramada Plaza by Wyndham Marco Polo Beach Resort

the best part of my day

Nice clean room, friendly receptionists

Queda muy lejos de todo !!!si solo quieres estar en la playa es perfecto porque para mi tiene una de las playas más bonitas y no tan concurridas !!el hotel malo no es como en las fotos el precio es prácticamente igual al Hyatt de downtown y es mucho mejor !!! El parking 25 usd el día no tienen piscina por remodelación hasta finales de agosto algo que no lo tienen nombrado , Y prepárense en este hotel se va el agua en 5 días ya se fue 2 veces y por mas de 7 horas no lo recomiendo para familias ! El servicio es pésimo cuando llegue y no tenían piscina les dije que como un resort puede estar así y no lo nombraban en trip me dijeron que no es problema de ellos trate de cancelar y me dijeron que no se podía y que si cancelaba solo me do volvían la mitad del dinero algo que para mi es de mal gusto ya que siempre hacemos pagos antes de llegar así que no me quedo de otra que quedarme en el hotel

酒店位置沒得説，相當好，但是設備陳舊的誇張，尤其衞生間標準連一星給着都困難，服務更是不敢恭維，衞生間洗手盆下水不暢，晚8點多和前台報修，修理人員晚上11點多敲門，因為我們休息較早，沒去開門，他居然直接開門進來了，之後被我們轟了出去，簡直太可怕了，房門連房內安全鎖都沒有，酒店人員能拿到鑰匙的人説進就能進來，真的想想都後怕。

Property was right on the beach which was awesome especially for the price. The pictures did look better than the actual hotel and the beds weren’t very comfortable. The fact that it was right on the beach was amazing!

A trip to forget. Out sourcing doesnt pay. I have stayed various times at Marco Polo and never had a bad experience. This time around it was a real nightmere as my family and I travelled for a wedding and tecnically I almost missed it because of the bad judgement of the valet parking group. I came to the lobby to request for my car to be brought and the response was less than welcoming as I was told that since I didnt reqiest the car via the phone it would take from 20 to 30 to get it. I explained the situation that I need it rigjt away as I had to be at the court house to sign as a witness to the wedding. The valet service told me that it wasnt their problem and that they would get to me when it was my turn. As a result my cousins had to ask the judge to delay the ceremony and I had to end up paying a penalty for the delay. Also the following day I requested towels to my room and it took four calls and me having to go to the reception to pick them up. When I got home upon looking at my bill I noticed that I was billed for 3 extra night of valet parking and local taxes.