Premier Inn Sunderland A19/A1231

Its in the middle of nothing but I love that!! Mel was fantastic on the front desk and went above and beyond!! The room was big spacious and comfortable and the breakfast was good but hardly any left when we went at 10 and could stand to wait for it to be refilled but what we did have was nice!!

The staff were very friendly and extremely busy . The hotel seemed tired and run down. The room was vey dated but clean the pillows smelt and we asked for replacements but they did not seem fresh smelt very musty. The restaurant and bar was very busy. The staff were so organised and helpful. The seating area in the restaurant… the coverings in the seating was split at more than one table and the foam from the seating was spilling out and looked unsightly.

Served on diner stinky meat like defrosted day before, on disgusting dirty plate. Avoid to eat in this restaurant at all cost.

We have just stayed here for 6 nights .we had a lovely time , room big and spacious , clean with everything you need , comfy bed .If we needed any more towels we just asked at reception and they were provided .Extra tea ,coffee ,little milks etc always available in reception on a stand .Staff were all friendly, welcoming and very helpful .It is a great base to explore the area .Plenty of free parking available .we have stayed in lots of Premier Inns all over the country so we know what we are talking about .We would definitely stay here again .we had room 22 on the ground floor .

Was ok a bit shabby but good night's sleep, the pub and restaurant is half shut off but phil taylor was in there so can't be to bad

Had a great stay here. Check in was quick, easy and U was greeted by a friendly receptionist. My room was clean and tidy and contained everything I required. The bed was comfy too. Breakfast in the morning was delicious. This is my second time at this hotel in the last three months and I'll certainly be staying again in the future.