Hotel con piscina a Sun City

When we checked in, one of the rooms was not ready. Eventually when we got the room the air conditioner was not working and it was very cold and it was late at night after the music show. We didn’t get any help moving the luggage to the distant room.

I booked a 2 night getaway for my husband’s birthday. We have stayed at every property at Sun City excluding Lefika. Our last stay 2 years ago was at the palace. I had high hopes for Cascades however the stench permeating the hotel is disgusting. I think it is coming from the lake that has not been cleaned for months maybe years. We stayed in room 219 however as you enter floor 1 where the Peninsula restaurant is situated. This is where the buffet breakfast is served. The smell permeates the entire floor 1, 2 and parts of 3. ( I did not walk through the rest of the floors Only one diffuser in sight on floor 1, there are 2 lounge areas which cannot be utilised due to the stench. We booked a family room, a sleeper couch for the kids which caved in during the first night. I complained the next morning only to discover that evening the sleeper couch was shortened somehow and my son did not fit on the couch. Whilst the breakfast was great and the service by the staff was great, I wonder if the General Manager walks through the hotel and enjoys the smell of his hotel. The stench even seeped into our room. I have to mention that the family room is very spacious in comparison to others I have booked in the past.

Bush Bungalows is a great unspoiled gem with in the Sun City resort. Large Thatch Chalet close to the entrance of Sun City. This is not your normal hotel room, more like a bush experience combined with all the benefits of the Sun City Resort. Chalets are large, clean and more than exceptionable. Atmosphere is more relaxed compared to the rest of Sun City Resort hotels. I am a regular visitor to Sun City Resort and this was our third stay this year at Bush Bungalows, our 10th visit this year to Sun City Resort and the 2nd weekend in a row that we visited Sun City. Regrettably this time it was our worst stay ever and clearly the management of Sun City Resort do not care for these Chalets: 1. Check-in what a disaster then we stay in this Bungalow then in that Bungalow and then when we arrived at the Bungalow they booked us into, it was the wrong room and we had to wait almost 45 min for new Bungalows key card.. 2. Air cons not working properly had to get maintenance to clean filters before it worked and according to them they last serviced the units more than 3 months back and they recommended to management to service units more regular as result of construction work in the area but management ignored this request. 3. Show head was broken, when maintenance come to repair Hotel management wanted them to remove broken shower head and replace it with one in another room. But I refuse how can management rectify this and I forced them to go get a new shower head and replace broken one with a new shower head. 4. Water was leaking threw underneath the glass partition in our chalet it was so bad that I slipped and injured myself, did report this and even wrote several email. but up to date no response or apology from Sun International. 5 They advertise in the welcome book in your room that a complimentary shuttle is available, but when you phone for this you are told to find your own transport. Bush Bungalows is a perfect place, just a great pity that Senior Management and Hotel management do not care for this beautiful place.