Crowne Plaza Bandung, an IHG Hotel

Recensioni su Crowne Plaza Bandung, an IHG Hotel

Crowne Plaza Bandung, an IHG Hotel

Jl. Lembong No.19, Braga, Kec. Sumur Bandung, Braga, Sumur Bandung, Bandung City, West Java, 40111, IndonesiaDettagli hotel
Crowne Plaza Bandung, an IHG Hotel
Crowne Plaza Bandung, an IHG HotelCrowne Plaza Bandung, an IHG HotelCrowne Plaza Bandung, an IHG Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Fantastico
167 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
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Tutte le recensioni(167)
Recensioni positive(167)
Recensioni con foto/video(38)
Soggiorno meraviglioso!(52)
Proprietario simpatico(46)
Camere magnifiche(33)
Ottima colazione(33)
Pulito e ordinato(27)
Posizione centrale(6)
Ideale per bambini(5)
Letto comodo(3)
Utente anonimo
Camera Standard (2 letti, piani bassi, fumatori, con doccia)
Soggiorno: nov 2024
Viaggio con amici
20 recensione
4.7/5
Fantastico
Pubblicata: 4 gen 2025
The hotel is in a prime location on Braga Street, making it convenient for exploring the area. The breakfast spread was delicious, and the service from all the staff was exceptional—I truly appreciated their hospitality. The room was clean, though there’s some room for improvement. However, the room felt slightly outdated, and the air conditioning in Room 1201 could use some maintenance. Overall, a pleasant stay with great service and a fantastic location!
Traduci
6/8
Risposta dalla struttura: Dear valued guest,Thank you for informing us of your recent stay experience at the Crowne Plaza Bandung.Whilst we note that you had an overall good stay, there were instances where we have fallen short of expectations to which I must express my sincere apologies for the inconvenience caused. We will undertake corrective actions to improve and prevent a recurrence. I look forward to the opportunity to welcome you back to our hotel in the future. Until then, I remain yours sincerely,Simon SooGeneral Manager
Nelson Berger
Camera Deluxe (2 letti, non fumatori)
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 dic 2024
A very good location . Walking distance to Braga street and near Bandung Train station . Bed is comfortable and the breakfast buffet is fantastic ! One thing to note about the swimming pool is cold as it is not a heated pool. Over all stay is pleasant and especially the staffs are so attentive , knowledgeable and friendly. Especially the male staff who did the check in for me. Can’t remember his name. Thank you so much.
Traduci
Risposta dalla struttura: Dear Nelson Berger,Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung.We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad you have experienced the true hospitality we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely,Simon SooGeneral Manager
Utente anonimo
Camera Deluxe
Soggiorno: gen 2025
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 8 feb 2025
Love the service and facilities, and breakfast
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad you have experienced the true hospitality we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely,Simon SooGeneral Manager
travelrack
2 Letti Singoli Accesso Premium Lounge
Soggiorno: dic 2024
Famiglia
10 recensione
5.0/5
Eccezionale
Pubblicata: 6 gen 2025
Nice hotel with great service..............................
Traduci
Risposta dalla struttura: Dear travelrack,Thank you for taking the time to rate your recent stay experience with the Crowne Plaza Bandung. We are thrilled to hear that you had a great stay and enjoyed all aspects of our hotel facilities and services. It made our day.We also hope you had a good time in Bandung and look forward to welcoming you back soon.Kind regards,Simon SooGeneral Manager
Willy Salim
Camera Deluxe
Soggiorno: gen 2025
Famiglia
26 recensione
5.0/5
Eccezionale
Pubblicata: 15 feb 2025
Best service ever had
Traduci
Risposta dalla struttura: Dear Willy Salim,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
Harry Peh
Camera Standard (2 letti, non fumatori, con doccia)
Soggiorno: dic 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 11 feb 2025
It was s a perfect stay!
Traduci
Risposta dalla struttura: Dear Harry Peh,We very much appreciate your comments regarding your stay at the Crowne Plaza Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure this feedback will encourage them as we strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we hope to be of service to you again in the future.Kind Regards,Simon SooGeneral Manager
Salleh
Camera Deluxe
Soggiorno: dic 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 3 feb 2025
Back for the 2nd time at Crowne cos we really love the breakfast! Upgraded my room and it was seamless! Thanks Crowne team for the impeccable service❤️
Traduci
Risposta dalla struttura: Dear Salleh,Thank you for always choosing our hotel as your place to stay in Bandung city and we are really grateful for this genuine review.It is very rewarding to hear your kind compliments about our impeccable and consistent services. Guest satisfaction indeed is our goal and we strive to provide the best quality of services and products for our valuable guests.This genuine review is greatly appreciated. We are confident that you will stay at Crowne Plaza Bandung on future visits to the city.Sincerely,Simon SooGeneral Manager
Shah
Camera Standard per due persone
Soggiorno: giu 2024
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 14 ago 2024
Exceptional stay at Crowne Plaza Bandung—great location, comfortable rooms, friendly staff, and excellent amenities. Highly recommended!
Traduci
Risposta dalla struttura: Dear Shah,Thank you for taking the time to share about your experience with Crowne Plaza Bandung.It is an utmost pleasure to hear that our guest was satisfied with our facilities and services. Your kind words about our comfortable bedroom and excellent amenities are highly appreciated. We are also delighted to know that you had exceptional stay at our hotel. Our greatest reward is that you recommended our hotel to your friends and family.Hence, we are thankful for these kind words from you. We look forward to having you back at Crowne Plaza Bandung on your next visit to Bandung City.Warmest regards,Simon SooGeneral Manager
TALAL
Camera Deluxe
Soggiorno: nov 2024
Solo
58 recensione
4.7/5
Fantastico
Pubblicata: 18 dic 2024
As five star stander hotel , it looks Tidy and organized Clean and good service, high Security . The location in the city-centre , which means high traffic and noise at night , Clean wide room and comfortable bed , the breakfast Variety for options And taste. The staff friendly and good hospitality.
Traduci
Risposta dalla struttura: Dear Talal,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
Utente anonimo
Camera Standard (letto matrimoniale, fumatori)
Soggiorno: nov 2024
Coppia
9 recensione
5.0/5
Eccezionale
Pubblicata: 3 gen 2025
From the moment we arrived, we knew we were in for a treat. The staff were warm and welcoming, and the room was absolute perfection. The bed was like sleeping on a cloud, and the amenities were top-notch. We can't wait to come back!
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for taking the time to rate your recent stay experience with the Crowne Plaza Bandung. We are thrilled to hear that you had a great stay and enjoyed all aspects of our hotel facilities and services. It made our day!We also hope you had a good time in Bandung and look forward to welcoming you back soon.Kind regards,Simon SooGeneral Manager
Anton_Hart
2 Letti Singoli Accesso Premium Lounge
Soggiorno: mag 2024
Famiglia
20 recensione
5.0/5
Eccezionale
Pubblicata: 2 giu 2024
First time visit thisa hotel. The staffs are very friendly. The receptionist Satria explained me very clear and hospitable. First image is very welcome to this hotel. The facilities are very good. Although they are not a new hotel but well maintained. The gym equipments also good. Some problems related to the dinner quality, it was the satay maranggi menu. It was very bad hardness for 5 stars hotel standard. Need to be improved or take down the menu if it is not the favourite menu. The other thing was the room insulation. What a very annoying when motor bike sound can be heard inside the room until midnight.
Traduci
Risposta dalla struttura: Dear AntonHart,Thank you for choosing Crowne Plaza Bandung as your place to stay in Bandung city and writing this review.It is most unfortunate that you experienced an unpleasant moment during your visit. We strive to continuously improve our services and quality to meet our guests' satisfaction; our valuable guests' reviews are always highly appreciated.We are also grateful for your kind words about the friendly service of our staff Satria. Thank you again for choosing our hotel. We would be pleased to welcome you back during your next visit to Bandung.Sincerely,Simon SooGeneral Manager
Utente ospite
Camera Standard (2 letti, non fumatori, con doccia)
Soggiorno: ott 2024
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 27 nov 2024
Great location , very friendly and helpful staff. Breakfast spread extensive and caters to all tastes .
Traduci
Risposta dalla struttura: Dear valued guest,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
JP33
Camera Standard per due persone
Soggiorno: apr 2024
Viaggio con amici
50 recensione
4.7/5
Fantastico
Pubblicata: 26 mag 2024
Hotel is at the central of Bandung. Everything is good. But is a main road. In the night, your sleep will be disturbed by the sound of the traffic. If you want to go Dago and Lembang, this hotel location is far, at least 1 hour from hotel because Bandung is always heavy traffic during long weekends.
Traduci
Risposta dalla struttura: Dear JP33,We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Simon SooGeneral Manager
Utente anonimo
Camera Deluxe (2 letti, non fumatori)
Soggiorno: dic 2024
Famiglia
3 recensione
4.7/5
Fantastico
Pubblicata: 30 gen 2025
Staf & pelayanan super ramah, breakfast super lengkap, kamar super nyaman.. 😊🫰
Traduci
Risposta dalla struttura: Dear valued guest,Terima kasih telah meluangkan waktu untuk memberikan penilaian mengenai pengalaman menginap di Crowne Plaza Bandung.Kami sangat senang mendengar bahwa Anda mendapatkan pengalaman menginap yang menyenangkan dan menikmati semua fasilitas dan layanan hotel kami. Semoga Anda juga sudah menghabiskan waktu yang menyenangkan di Bandung dan besar harapan kami dapat menyambut Anda kembali dalam waktu dekat.Salam hangat,Simon SooGeneral Manager
Chubby Hubby
Camera Deluxe
Soggiorno: gen 2025
Famiglia
8 recensione
4.5/5
Ottimo
Pubblicata: 17 feb 2025
All rounder excellent service, 800m away from braga. Staff was perfect!
Traduci
Risposta dalla struttura: Dear Chubby Hubby,Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad you have experienced the true hospitality we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely,Simon SooGeneral Manager