Hotel in zona Shani Dev Temple, Sumerpur

Il servizio era ok! ac non funziona bene! il personale era bello.Le camere sono buone.È l'unico hotel in estate che mi trova buono

Location was good food was delicious amenities or services also okay. There is no housekeeping staff for taking my beg to room both time check in or check out this is really bad by hotel standard. One person guard karan singh devera he is only person in hotel was helping me to take my heavy beg to car but he is only available at the downside of hotel which was hotel main entrance i am not very well that time and i am thankful to karan singh devra that he has helping me to take my heavy bag that is really big concern for a good looking hotel that there is no one to take baggage.

Great location, beautiful surrounding atmosphere, great staff ni. It was clean, stylish, roomy with excellent service in where we had dinner. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

E'un'ottima assistenza per il personale a parlare con il cliente e il servizio di buona sala da pranzo è anche molto veloce che mi piace la stanza pulita. Non ho immagini lì non ho nessuna, ma molto buon hotel.

So this was my third trip to jawai. I was so excited about the same as jawai has always been one of my favourite places on earth. It is a place where you can feel peace and at the same time enjoy some of the best adventure as well. People there are very welcoming and warm. Since, this time, I was going with my friends, we decided to book a resort that has a pool and we ended up booking Kavish jawai village resort. This resort changed my entire perception about jawai. I had the most horrible experience at this resort. WE WERE DETAINED AND THREATENED BY THE GENERAL MANAGER MR. AJIT AND SOME MR. MAHENDRA (WHO I BELIEVE IS ONE OF THE OWNERS OF THE RESORT). To start with, our rooms were not clean. The bed sheet and the comforters had blood stain marks, food colour marks on them. Bathroom drain was filled with hair. There were no toiletries in the bathroom. The same was provided to us after 24 hours of our stay. We had to keep on asking for the toiletries through out day 1 of our stay. Since, the phone line of our room was damaged, we asked them to change our room but they didn’t give us another room (even though they had vacant rooms). So every time, we wanted to order something/ask for toiletries, we had to go to the reception. The AC in my friend’s room was not working. We told the staff about the same but they were super casual about it and were not ready to accept that there was some issue in the AC. When we were checking out, we noticed that they have charged us more than the MRP mentioned on the mineral bottle. The price mentioned on the bottle was Rs.20. However, in our bill, they had mentioned Rs.53 per bottle. When we inquired about the same, the general manager started behaving rudely and said he cannot change the bill now so will provide us 10% discount on the bill. We then spoke to the owner of the resort, who to our surprise started talking to us rudely. His exact words were “If you would have ever stayed in a PREMIUM PROPERTY, you would know that there is a thing called service charge”. We informed him that service charge is optional and the customer can say no to the same. Further, it should have been on the Overall bill and not on the bottles. Further, even though, High tea was included in our package, they charged us for the same separately. The property also charges for the Ice cubes that you order. The refrigerators in the rooms are not working. We had booked three rooms and the refrigerators in any of the rooms were not working. Since, we did not want a discount on the final bill and wanted them to charge us on the MRP mentioned on the bottle, we asked them to change the bill. They said they won’t do it and started behaving rudely with us. They started abusing and threatened us that WE WOULD NOT BE ALLOWED TO LEAVE JAWAI. To our surprise, they locked the gates of the resort and one of the persons started screaming “Ek Ek ko pakad k maaro”. The junior staff there protected us but we were scared and we called the police. Th