Utente ospite
17 luglio 2023
When I arrived at the hotel on July 12,2023. there was no front desk person to check me in but they did leave a note and a key. So I self checked in. Went to my room on the second floor and I was welcomed by couple of unwanted guest - cockroaches. Room was spacious but very outdated, dirty, black mold and this weird green slime running out of the AC and down the wall. Bed was hard and pillow stink. Just a bad experience- but I’m there to scuba dive. NOW, This is when it gets real - I stayed from July 12 and checked out early to go to a different hotel on July 18. Between these date, they didn’t make or tear down the bed, no clean towels, no replenish water bottles and no toilet paper. After asking and calling numerous time - I final went to the convenient store and purchased toilet paper and water. Upon Checking out housekeeping went to check my room and he took a picture of 3 drops of coke on the sheets. The front desk said I had to pay 500 pesos for spilling coke in the sheets. I was like ummm ok but can I have the sheet? She said “No, we will wash the sheet and use them again” I was like sorry but not going to pay for this scam. I told them I had to buy my own toilet paper and water. I proceeded to say you didn’t bring me clean towels, replenish my water or change my bedding in 6 days after I ask numerous of times. People STAY AWAY FROM THIS PLACE!!
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