The Aurora Subic Hotel Managed by HII

The Aurora Subic Hotel is typically new, opened last yr Aug if I am not mistaken. Hotel had few poor quality food options. Service was bad. Elevators have finger and hand prints. Aircon in the lobby drips. Will not come back. Hotel price is not worth it. The only saving grace is the house keeping head Ms RICA. She compensates for the poor management of the hotel. I must say this hotel should have many Ricas that provildes good service.

This is a new hotel in Subic Freeport Zone. Well-designed, modern, and very clean. Walking distance to Royal Duty Free and Harbor Point Mall. Lots of dining options around it as well. There seems to be a commercial establishment being developed right beside it; in fact it looks it its part of the hotel complex. The room is spacious. The beds are okay, but my finnicky back didn’t seem to agree with the mattress. Yes, there are some minor teething problems. At night our wifi konked out. It took a while before the staff was able to restore internet connection, but they tried their best to resolve it as soon as possible. So goes for the rest of the staff; they were very friendly and accommodating. Breakfast is served at the ground floor café. Its quite a nice little nook. The breakfast buffet spread is your usual Philippine provincial fare. Quite limited, but at this price you cant really complain. This is value for money, and a very good addition to the Subic Freeport Zone.

The shower of my room had only boiling hot water. When I complained the house keeping guy only ignored my words and did nothing to improve it. Totally useless house keeping guys 😡 - Really not a 4 star hotel! Also the location is ugly with room facing a construction side

房間非常新，樓下餐廳還蠻不錯的，距離海邊步行衹有1公里，非常近，臨近聖誕節，海邊很熱鬧的。大概50米處還有一家中國超市。