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Leggi le recensioni degli ospiti sugli hotel di Subic Bay

Le Charmé Suites - Subic
4.2/549 Recensioni
Upon arriving at the hotel which looked good from the pictures seen while booking. That was misleading to start with. Proceeded to check in. After they spent around 5 – 10 mins looking for the booking which eventually they found. 2 rooms booked for myself and another for my friend. Was then requested for a holding deposit which is fine, but they wanted this in cash. This I didn’t have, and they wouldn’t take a credit card payment (at this point). So now checking in was complete so you would have thought. Was then told that one of the rooms was upgraded to a VIP room. Nice. Proceeded to the rooms on the 3rd floor and was shocked once the lift door open and we came out. A children’s playground within the corridor. not only that it was nestled nicely into the corner where the corridor swept around. Both of us remarked “what the hell is that”. I got the VIP room and guess what! right by the play area and I mean right outside the door. See picture. Not happy about that…the noise was incredible from kids screaming and using motorised play vehicles. Went into the room and put bags etc down and thought big room …no more than 2 mins later the phone rang and was told oh we forgot to take payment for the rooms. This I thought was the opportunity to change rooms as I might have as well been in the middle of the playground at a school. Went down to reception and request a room change due to noise…what a mistake that was. Paid for the rooms with yes you guessed it a credit card. Given a new room down past the play area and shown in…smaller room yup it was…Dirtier and I mean dirty. Stains on the rug which tried to blend in with the patten…or was it even more stains. Great patch of something brown on the ceiling and just to top it all off the bed sheets also stained. The seating appeared to have been attempted to be ironed as had marks where they had left it resting and had made impression on the seat cover. The bed corners were more like foam barriers as the covering had split and all the contents were now acting as bumpers. Took the decision to make a room change back to the VIP room as could just shut the door and hope the kids would not be making the noise all day and night. Next morning, we both went to have breakfast which I can only describe as possibly the strangest dark brown meat on rice. My friend tried it and took one bite and that was that. Then what looked like a rubberised egg was presented to each of us. Off to Starbucks we went. Went out for the day and came back in the early evening to yes, the screaming playground. Ignored this and then went out again for some food. Came back Kids had gone to bed. Bedtime arrived and in the middle of the night I had to visit the bathroom. Not quite awake I went in and on the way out, eyes now working spotted a little friend on the floor waving it legs about. Took photo as I booked the room for myself only. {see photo) Spent the rest of the night up awake as wasn’t sure if my friend had some mates

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