Hotel in zona The Pinnacle Sunway, Subang Jaya

The check-in process was quick and hassle-free. The room was spacious, clean, and well-designed for families. The hotel amenities were a major highlight. The kids absolutely loved the pool area, which included a shallow kiddie pool and a few fun water features. Meanwhile, we enjoyed relaxing by the poolside with plenty of seating available. There was also a play area and an activity room where the children could stay entertained. Breakfast each morning was a treat. The buffet had a variety of options, from fresh fruit and cereals to hot dishes like eggs and pancakes. They even had a kid-friendly section with smaller portions and fun presentation. The location was perfect for families, with nearby attractions and restaurants that catered to children. The hotel staff was knowledgeable and gave us excellent recommendations for family-friendly activities in the area. Overall, we have a wonderful environment for our family. It was clean, safe, and full of thoughtful touches that made our stay enjoyable and stress-free.

All in all, we don’t mind the Cons (listed below Overview, Pros & Cons) as we only stayed 1 night. So for those looking to stay longer nights, if you don’t mind the cons, you can consider as it is affordable for spacious rooms like this in Sunway City. Overview: 1. this is not managed by Sunway Property, its concept is like booking airbnb as each unit are owned by different owner, managed by a property management (not by Sunway). Residences of this property are also staying there. 2. The name of this place “Resorts Suites @ Bandar Sunway” was tagged as “hotel” in Trip.com, so this can be a bit misleading thinking that this is one of Sunway Properties’ hotel chain. 3. Its reception is at B1 of Sunway Pyramid Hotel, all levels are only accessible by card. 4. Good for stay if you are just looking for lower budget accommodation in Sunway City (for singles, solo travelers, etc), but wouldn’t recommend if are looking at cosy and clean rooms (for family with kids / elderly). 5. As it is a “house” unit itself, it comes with kitchen and some with balcony. Those with kids, need to take note of the balcony. Pro: 1. Attentive staff, very helpful and attend to our needs quite immediately. 2. Room is spacious, good enough for 3 (2+1) to sleep in (Deluxe) and if you opt for the bigger units, can zzz up to 6 pax. 3. Affordable room rates comparable to any of the Sunway hotels around this area. 4. For the unit we stayed in, water pressure is very strong, good bathing time, good flush and running tap is strong. 5. Our unit came with a bathtub but we didn’t use it. 6. 2 beds in our unit, both are king size. 7. Provided clean towels, disposal toothbrushes and shampoos/bath gels. 8. Provided mineral waters, and packet coffee/tea with cups and stirrer, and there’s water boiler too, if you need to use. 9. Aircon is working fine in both living hall and room. 10. Very spacious bathroom. 11. Quiet at night, so can sleep well. Cons: 1. Room furnitures are old and some are not well kept. Probably it’s the way how it’s being managed, so proper care is not given priority by the owner itself. 2. Room is dusty, has a lot of cob webs and also little bugs/ants. So take note especially around the bed area. 3. Bed sheets were just ok. Can be better as looks dusty and with light stains. 4. Curtains are old and dirty. 5. Tv channels only 2 channels. 6. Remote controls (tv and aircon) are dusty. 7. Has balcony but I don’t see that as a plus point as it can be hazardous for family with kids. 8. Door lock was loose, hence we got to change to another room as we have kid with us, so safety is priority to us. 9. Parking flat rate - I didn’t ask if they have flat rate, but may not be since it’s not under Sunway management directly. For us with child, our priority is always safety and cleanliness. So we will look for other options under Sunway Hotels if next time we intend to spend our nights in Sunway City.

The service is incredible, they were polite and helpful. However, I strongly recommend for people who are able to spend a little bit more for Sunway Resort as the fitness centre and other amenities are just that much better. However, Sunway Pyramid truly was a good stay with a great breakfast.

The location is very convenient. It was situated in the same building as sunway mall. Easy access to mall. The room was very spacious and 2 big bed were provided. Easy communication with the agent.

Booked the hotel last minute for countdown on New Year's eve. Check-in was fast. Reception and staff are professional and friendly. Room was clean and spacious. We enjoyed watching the fireworks at the pool area.

Good place and great place to stayed overnight. Near to all main attraction, Mall and restaurants. Sad to noticed, NO MORE FREE Parking for Guest, overnight Parking almost RM20. Need to improve more on cleanliness.

Hotel bello situato vicino al Summit USJ Mall. Molto conveniente per pranzo o cena al centro commerciale. Colazione in hotel è buffet con molte varietà di cibo. In generale la mia famiglia e io sono soddisfatti di questo hotel.

They have everything here! Cooking utensils ✅ wifi ✅ hair dryer and iron board ✅ refrigerator ✅ they will guide you step by step for your check ins and check outs. Cozy place for a small family. Highly recommend this place 😊 Ps: amazing view at night

La prima volta che sono venuto qui, è stato difficile trovare perché l'hotel è all'interno del centro commerciale. Ma quando sono andato in camera, sono stato soddisfatto della camera perché è spazioso e confortevole.

I recently stayed at here and I was thoroughly impressed with every aspect of my stay. The cleanliness of the hotel was impeccable—everything from the rooms to the common areas was spotless and well-maintained. The location is fantastic, situated in a convenient area close to key attractions and restaurants, making it easy to explore the city. The service was exceptional; the staff were friendly, attentive, and went above and beyond to ensure a comfortable stay. As for the amenities, they were top-notch, offering everything I needed, from a well-equipped gym to a relaxing spa. I highly recommend this hotel for anyone seeking a flawless experience. 5/5 across the board!