Strathcarron Hotel

Strathcarron Hotel 16/18 Sept Booked for location Breakfast unnecessary. Very disappointed with Room 3. Poor lighting in room and bathroom. Tiny bathroom suitable for one person at a time and unheated. Both blinds were stained. Room decoration very tired. On arrival there were 3 teabags in our room. On second night I went to the bar and asked for more teabags and milk. I was met with “Oh did you use them all last night?” “We don’t do housekeeping”. He would arrange for some to be brought to room 3. I said “oh, ok, thank you”and as I walked away he called out to my back “You’re welcome” . As the 2 men at the bar immediately laughed I assumed he made some gesture. We were given 12 teabags, milk, and two biscuits. Can only assume room stock was not checked prior to our arrival at the property. In reality it was a very high price for what a basic tired room only venue. A fee of £80 per night would be more appropriate and inline with Room 3. We had to ask for heating to be turned on as it was cold in our room. Second night, heating was already turned on. Wi-Fi in room 3 did not exist, thank goodness it was “free”. Website clearly states twice that they provide Daily Housekeeping but in actuality, they don’t as we found on returning to our room after our day out. Our bed was unmade and teabags and milk were not replenished. Whatever we asked for was provided. A socket was standing away from the wall. Refund required for miss selling. Awful room.

Our strathcarron experience. We arrived to the warmest of welcomes and that continued through out our stay. Becca and Richard couldn’t do enough for us. Our room was clean and comfortable. The food was good and home cooked. They were happy to make anything we asked for regardless of if it was on the menu. They took the time to make friends with us and when we left we felt like we were saying goodbye to friends.

The camping area looked really noce and the views are beautiful. If this review were based on service it would ne more startls. The staff is wonderful. The hotel is older so I expected the creaky floors and thin walls. Sadly the bed was terribly uncomfortable. The bathroom could really use a good remodel. The pub/restaurant downstairs offers good food and drinks, but is pretty expensive, so be prepared for that.

From the minute we walked in until the minute we left, we were treated like family. Richard and Becca are simply lovely people and really know how to look after their guests. We will stay there again for sure!!👍👍👍👍

The hotel was fantastic, well looked after. The staff were friendly and welcoming, a great atmosphere and great food