ganggang123456
1 novembre 2024
We rented a 3 Br for $1K/night for our extended family of 6 with kitchen, fireplace & washer/dryer. There are so many things to like about this property: pool, hot tubs, men & women's locker rooms, game room, ski room, boot room, shuttle that takes you anywhere in town, it's own lift that takes you to the base of Steamboat... But it's not. I rented through Vacasa. Don't do it! Vacasa is horrible and no matter what you do they will keep your money. There was no hot water *for a week*. Most of our party left early, but we could not get flights out. I later learned from an owner while at the hot tub (the closest to hot water that we got!) that this is an ongoing problem. (The Sheraton also has problems and is closing for 9 mo). Not only are showers unacceptable, NONE of the dishes, cutlery, pans, etc or laundry were clean (& cheap quality to begin with so the pans were warped, there was dried egg on spatulas & melted sides, etc.) There was no housekeeping the entire stay and we had to go downstairs to request towels, dish pods, etc. The facility should have been, and could be, a luxury accommodation. But it's not.
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