Hotel 5 stelle a Goa Nord

Ho avuto un soggiorno meraviglioso. Le camere erano pulite e confortevoli, e l'intero personale era eccezionalmente accogliente e attento alle mie richieste. Il servizio colazione era particolarmente impressionante. Il mio server, Tete, è andato oltre e sopra fornendo deliziose opzioni di colazione indiana alla mia tavola e ricordando le mie preferenze di caffè esatte ogni mattina.

Recently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice. However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well! The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment. Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks

Il mio check-in non era in buona esperienza, c'erano alcuni problemi con la categoria della camera, capisco completamente che l'hotel era pieno di casa, ma è dozente significa che gli altri ospiti soffrono, ***e del personale che hanno bisogno di formazione poi sembrano molto triste, Devo dirgli buon mattino o sera, poi potranno rispondere, direi che i membri del personale di F&B andavano via, consiglierei Noella, Danjita, Chef Dutta per la loro cura supplementare hanno fatto un buon lavoro, le varietà alimentari sono sorprendenti soprattutto per il colazione, Il club della salute alcune macchine sono troppo vecchie, il nome del conducente del taxi Mahmood è molto buono che era straordinario per la sua ospite.

Excellent location beautiful hotel & very big in size rooms well designs food & staff is also good view from room is amazing

Disappointing for a 5 star property. They contacted a day prior to ask what time I would be checking in. I came in a bit later than the time mentioned and still had to wait 15-20 mins for the room to be ready. Check out was slow as well. Rooms are clean but old and need improvement. Breakfast buffet had mediorce options. Staff barely smile at you. Stayed at 3 star properties with much better outcome

The hotel is in a great location. Very friendly welcome. We were shown to our room and things explained. The balcony was small but ample. The room should have contained robe and slippers but these were missing, although didn't affect our stay so not a real issue. The pool is small but was very quiet and provided a nice cool off. Towels are available at the counter. The hotel is located directly on the beach with beech shacks and restaurants on the beach very nearby. The hotel does not provide beach loungers BUT if you head to a beach shack and buy a drink or two, they will allow the use of a bed for free. Directly out of the hotel gate on the beach there was a lady with beds trying to charge 500 rupees for a bed for the day. This is not necessary when you can get a drink for less with a free bed. We nearly learned the hard way. The bed was far too hard for me, resulting in reduced sleep, but some people may prefer a firmer bed. My partner slept better than me so this was a personal experience. The bedding was nice quality though. The whole place was clean and tidy. Rooms made up every day in the afternoon so not disturbed early morning which is nice. The rooms are not soundproof so a lot of noise can be heard from outside when people start moving around in the morning. Staff were friendly - everyone had a smile, and nothing too much trouble. We only experienced breakfast once, and I would say it is ok as long as you don't expect a full English fry up (which in my opinion you shouldn't as you're in India). The food was hot, tasty, and fresh. There was plenty to choose from for a breakfast selection. If I was to fault the breakfast, to provide a suggestion, providing tea and coffee black so that customers can add their own milk would make it more accessible to all. I can't drink too much dairy so had to give this a miss. Then the only real downside to this hotel we found is when checking out, you are made to wait until the room has been checked, in case you steal anything. I completely understand this, but this should be made clear when checking in. We had booked a taxi to arrive at check out time, which could have resulted in additional costs for waiting time. Just to be mindful if staying here and arranging onward travel. Or maybe the hotel could make this policy clearer upon checking in. All in all a very nice stay in Candolim and this hotel was a good choice.

Inizio dicendo che l’ospitalità è una delle migliori che abbia mai vissuto. Dall’ufficio di fronte alla cucina tutto era di prima vista. Il capo Rajeev ci ha preso così grande cura e si è allontanato dalla sua strada per curare specialità alimentari. Anche Sagar era molto ospite e amichevole. La struttura è a buon mercato a Anjuna e a pochi minuti di auto da tutti i ristoranti e le joints di alta qualità, ma non è necessario perché il cibo dell'hotel è così delizioso non si sente la necessità di andare a trovare buon cibo. Questo hotel è sicuramente degno della sua 5 stelle. Le camere erano spaziose e il letto era comodo. Non c'era alcuna richiesta dal desk che non era stato ascoltato. In breve, amava il posto. Devo certamente visitare le coppie e le famiglie.

La posizione dell'hotel era grande. Le strutture interne erano meravigliose anche. Il personale era amichevole, la connessione WiFi era brillante. La colazione era anche incredibile. Buona esperienza complessiva.

In generale, questo era un soggiorno molto soddisfacente. Un paio di biglietti, ma meno per il personale o l'hotel. Alcuni tempi dell'anno diventa troppo occupato. Durante il nostro soggiorno è stato trovato confortevole e soddisfacente. Penso che il personale qui sia molto professionale e dedicato a ciò che stanno facendo.

All staff were great. Facilities were great. Housekeeping gave us mosquito repellent so we could sleep peacefully. Rooms were spacious and clean. Only issue was during breakfast as it is quite chaotic, but I would blame the guests for that as many don't have common courtesy. Some are picking food with their fingers directly from the buffet and not using utensils provided. Some are standing close to the buffet and eating their meals without any concern for other guests. Overall a great stay and would definitely stay again.