Hotel 3 stelle a Anchorage

Siamo amici che viaggiano, prenotando due camere, ci dando due camere molto lontane, e'molto inamichevole.Tutti gli altri possono, e le attrezzature di cucina sono pulite e pulite.

Si diceva che c'era un autobus per l'aeroporto, quindi ho fatto una prenotazione, ma non c'era nessun autobus per l'aeroporto.Alla fine ho chiamato l'ascensore e mi sono trasferito. Anche se era un prezzo compreso il colazione, il colazione era molto semplice, quindi non mi sentivo molto merito. Piuttosto è molto vicino all'aeroporto (10 minuti di auto) e ci è un delizioso ristorante vietnamita intorno. È difficile da raccomandare perché il soddisfacimento dei prezzi è basso.

Although the hotel is still pretty new, there's a frightening amount of wear and tear already present on all furniture, doors and walls. While the cleanliness is as expected, sound insulation is non-existant, which is why it was hard to sleep when you could hear every vehicle outside as loud as if you were standing next to it (and our room was on the highest floor). Neither the check-in lady at the front desk nor the kitchen staff were very friendly. The breakfast was probably the worst we ever had. It's advertised from 6:30-9:30am but when we arrived at 7am, most must-have items like bagels were already gone and weren't refilled. Also, the pancake machine was broken. All in all, it was a very disappointing stay.

Ci è piaciuto il modo in cui la camera era pulita e la piscina puzzava di cloro ed era pulita a differenza di altri hotel in cui siamo stati. Ma l'addetto alla reception era molto scortese. Ho provato a fare il check-in un paio di minuti prima e lei ha detto solo che non vedo il tuo nome da nessuna parte e praticamente mi ha lasciato solo un'opzione per partire e tornare più tardi. Quindi, invece di essere amichevole, era contraria e mi ha fatto sentire non voluta lì. Ma siamo rimasti comunque. E la colazione faceva davvero schifo! Il COVID li ha fatti sentire come se potessero trattare le persone come volevano.

Easy to book and check-in. Room was spacious and reasonably comfortable. Breakfast was OK. Sofa bed was a bit too saggy. Overall, good and will consider again when needing a room in the area.

Il bar è molto gentile e ha un servizio di trasporto aereo gratuito (24 ore / ora).Se visiti la città, visiterai l'hotel di nuovo!

Room is clean, essential items are all available. Blackout curtains are effective. Only a 15 minute walk from the train station. Easy access to both downtown and the shore. Staff is friendly, though there is sometimes a short wait to talk to the staff.

La colazione è normale, la zia ha un'amica accoglienza; la stanza è pulita e pulita; qualche minuto di distanza dall'aeroporto; parcheggio gratuito, con un autobus; la pressione è un po' lento e soddisfatto in generale.

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.

Strategic location hotel, near airport with airport shuttle, and affordable price. Some restaurant nearby. The staffs are friendly and helpful, breakfast complimentary. Room spacious, clean and nice.