Hotel in zona Walmart Garden Center, Stafford

Il mio soggiorno era eccellente. Naturalmente ci sono stati alcuni buchi lungo la strada come i miei servizi di streaming TV non funzionavano la prima notte, ma il personale ha mostrato empatia, grande servizio clienti e disponibilità a rimediare alla situazione. Vorrei in particolare urlare Maria che era responsabile del personale di pulizia che era molto piacevole, Camilla al desk front, che andava sopra e oltre, e la signora che prepara il caffè al mattino (non ho catturato il suo nome). Quando si dispone di personale che sa come reagire e far sentire qualcuno meglio quando si verifica un problema si sa che si dispone di beni. In particolare Camilla, che era abbastanza pensante da informarmi di informazioni preziose prima di cambiare la mia stanza, come la differenza tra i livelli di rumore delle camere che si trovano davanti all’autostrada e non, mi ha aiutato a tenere i bambini dormire durante la notte. Queste persone sono beni totali. Le dimensioni delle camere erano perfette. Ho avuto la suite esecutiva. Le camere erano pure e i letti devono essere stati confortevoli perché non ho avuto problemi a dormire. Il Wi-Fi è agitato e a volte scende, ma non posso sottolinearlo abbastanza.Il personale è così piacevole che non è stato un grande punto di attacco per me.

Don't stay here. Didn't feel safe, room was dirty and the front desk clerk was rude! Parking is out of sight of anything on the east side of the hotel, and after trying to find a space in the very small front lot next to a major highway, you end up walking back to the front desk thru a dark parking lot. There is NOT a side entrance so you can park and then take your luggage up, you either have to unload, then park or take the risks in the back lot or a very dark side lot. On top of that, the front desk clerk didn't have any of room type that I requested in my reservation (and I paid for) and tried to put me on the ground floor. Not a good feelings when you don't feel safe anyway. However, the elevator is such a weird space, maybe it would have been better to be there. The elevator is in a little side room that is around 4 by 4 ft. and at the front next to the check in area. If you have a room on the even side down the hall, too bad if your luggage doesn't roll! Lastly the tub was dirty, the room felt dirty and the thermostat had been ripped off the wall. Just overall not a great experience and worst than most of the other economy grade hotels in the area, and this is supposed to be a mid-grade property. I had stayed here a couple of years back and it was a good property - reliable, clean and acceptable for travel to the industrial park customers behind it. But not now, I'll drive a few miles so I can get a good night's rest.

La nostra famiglia ha soggiornato per sei notti in quattro. Alcuni insetti non sono molto puliti nella piscina interna. La colazione è la stessa ogni giorno. La stanza è pulita. Ci sono servitori ogni giorno per pulire le letti, ci sono rivestimenti e lavanderia, nessuna trappola per lavare i denti.

Volevo amare questo hotel come ho soggiornato a SpringHill prima, ma quando siamo arrivati per il nostro soggiorno di 3 notti alle 8:30, non avevano una stanza pronta per noi e dovevamo aspettare circa 20 minuti per la stanza. Il personale del divano di fronte ci ha offerto dei snack durante la nostra aspettativa. La stanza non aveva abbastanza asciugamani, le cuscinetti da letto erano tinte come uno dei confortanti del letto. Neanche il frigorifero funzionava. Il secondo giorno abbiamo scoperto un molo sul tetto della finestra. Ci siamo trasferiti in una nuova stanza.Il servizio clienti era grande. L'altro problema che ho avuto era che quando facevo la prenotazione, la stanza era stata annunciata come avendo un letto di tronco. Non è così.Nessuna delle loro stanze ha letto di tronco secondo il personale. La colazione era buona, ma poteva essere meglio. La nostra mattina scorsa, erano quasi fuori di tutto quando andammo un po' dopo le 8:00.

La posizione della zona sud-ovest di Houston è un ottimo hotel. La porta è il fiume, il verde circolare, l'alto esterno è il quartiere di alloggio di Schugren. Un piccolo ponte era il mercato intero di cibo più alto di Houston, numerosi ristoranti, la colazione è molto ricco, il personale dell'hotel è anche molto entusiasta, la camera è grande, E'sempre la migliore scelta per il mio business di vacanza.

I truly enjoy my stay at the Houston Marriott Sugar Land Hotel. I have had the opportunity to stay there a couple times now for business purposes, and I will definitely be back many times for work travel. I plan to stay at the Houston Marriott Sugar Land each time as I appreciate the staff, the kindness, the communication, and the overall atmosphere. I also truly love the rooms as they are so comfortable. I have to personally thank Nicole who has gone above and beyond to assist me with my stays each time. She has been extremely helpful with my bookings, and ensuring I am taken care of as a guest. Nicole is very professional, courteous, and thorough in all she does. Nicole goes above and beyond to make sure that her guests are comfortable and happy. Nicole exemplifies the values of integrity, communication, compassion, care, teamwork, and professionalism. She is an amazing asset to the Houston Marriott Sugar Land Team, and they are lucky to have her.

I had this booked for today and they cancelled on me yesterday at lunch with no explanation. I received an email saying I was cancelled. There are not too many hotels available in Houston due to the hurricane and I got the last two queen for our family of four here so I was frantically trying to find a last minute hotel today. . I only found one 30 min away. If it was due to the storm or no power , I wish they could have communicated that or let the main office know. I tried to contact the front desk , but the phones are down probably due to the hurricane. . I contacted the main Holliday Inn number 4 times and they only responded with let me call the front desk when I keep telling them their front desk number is down!! Then come back to me saying they are down. Yes, I know. They did not seem to care or offer anything . They have no info about it and I asked about points to compensate my time , but just want to keep sending me to more numbers. Very disappointed in Holiday Inn.

Arriving May 12, 2024 (about 4ish pm) I noticed a young man sitting by the Front Entrance so I parked outside of the Veranda. I acknowledged the young adult and proceeded in to check costs and availability. The young Lady provided all and I started to check the room. I noticed another car entering the Entrance area and I decided to move my vehicle. As I headed past the desk the young asked where I was going and I provided “to move Trk)….Surprisingly she said not to do that and the Marine/Roughneck living inside of me started to answer and I stopped me/him to provide instead “there is a Lady in the other car and they may need to move their car” mine complicating the drive thru. I didn’t think much about this until 9:00 pm when my truck parked across the Parking Lots farthest (fm my rooms visibility) location that a blk f150/2016 entered the spot next to my Trk which could handle a Honda Accord but not a Trk. I blinked my lights to let whoever know as I hadn’t seen anyone leave the Trk. Around 9:45 pm a young lady who accessed the Office was returning to the Trk. By 10:30 I blinked my lights again and the Trk finally drove off. Next morning it became evident that someone had been in the truck and attempted to siphon gas, a complicated job to perform on a Silverado or any later model truck. Since my gauge showed no loss I was relieved until I realized the Gas Door had been leaned on and was now broken. Summary this Best Western Parking Lot is being preyed upon by some group. The communication between the individuals and the Desk Clerk/Employee (possibly) seem questionable. Considering the initial check in activity provided. The next day I moved to the Springhill Suites by Marriott in Rosenberg TX, right down the Street fm this Best Western and found the Answer to all my traveling Americans dreams. The Hotel has 5 Stories surrounded by a meticulously maintained Property. The Check In Floor is open and beautifully decorated. I met all the Staff while spending 3 Days there and each Lady was friendly, attentive and ready to provide all necessary requests of we Travelors! I will access the Springhill Suites Marriot website to complete this 5 Star Review of one of the finest Hotels I have visited! (Open Parking Lot with no bad people upset about Bidens’ promise) Thanks, Benji funny old guy (PS: same price as Best Western Sugarland utilizing Triple A, Veteran or Senior ID)

A wonderful quiet location. Pretty carpeting....great meeting areas....rooms with even # have a lake and nature view. ( that may be stretching it a lil bit..but enjoyed the view🙃) Management and housekeeping are attentive. Jasmine at front desk...phenomenal🎉. Would definitely stay again. Thanks

Il tetto è molto forte, il rumore dei piedi sopra è chiaro.Il colazione è invariato, anche peggio.Il cameriere è un uomo indiano, senza un sorriso, ma sembra che tutti la abbiano pagata per quanto.La reception è buona.Quasi tutti gli oggetti della stanza sono fatti in Cina.