Hotel in zona Castle Rock, St. Ignace Township

We made a mistake booking this hotel. The service was horrible. The amenities are mediocre. There is no quality in this “Quality Inn”. And it gives this brand a bad name and reputation. Denise Horn, the GM is a hard-nosed, blow-hard person who does not care nor valued our business. Very unfriendly and unwelcoming. Did not even greet us when we checked in. We took a trip to The Great Lakes to celebrate our 46th wedding anniversary. This is one of our stops for one night as we planned to see all three of The Great Lakes. It’s a good thing it’s only for one night. I could not stand to stay there for more. I booked this hotel 10 days before and specially requested to be on the top floor close to the elevators because of physical limitations. Check in is 3 pm. We arrived at 3:15 pm. There were maybe half a dozen cars in the parking lot. Denise gave us probably the worst room in the whole place. The very end room, in the corner with no windows, on the ground floor (Room 122). Total opposite of what I requested! I pleaded with her to honor my request since we arrived early and I know for a fact that hotels don’t assign rooms until you check in. It’s first come, first served. I even explained the reason for our trip but she didn’t care. She refused and gave the excuse that I booked with a third party (*******), and they are fully booked for the night, although majority of the guests have not arrived. She could have easily put us on the top floor. I usually forgive and overlook the flaws of hotel rooms, but since this one started off bad, I’ve noticed everything wrong with the place because she already put us in a bad mood and basically ruined our day. I can tolerate an imperfect room or property, but not staff bad service and attitude. The key cards did not work. Had to walk back uphill for her to properly program them. The room was dark and unclean. It is outdated. The carpet is nasty because when you step outside of the porch (hence, the ground floor), the ground is littered with ducks and seagulls poop to accidentally step on and bring inside. The room was smelly. There was a urine stain on the toilet seat. The HVAC unit is so old, it is hard to control. It looks like it’s from the 60’s and 70’s era. The porch sliding door is not safe. The lock is broke so they put a stick to prop it close and a chain lock. We felt unsafe in this room. The screen is also broken with screws missing. The hotel is set in the back, downhill from the front office and the breakfast room. So you‘ll have to walk uphill to get breakfast. It’s a good thing it’s not raining or snowing at the time. And if you are disabled or mobility challenged, it would be a difficult endeavor. And if you want to drive up there, there are no places to park except for a couple of spots for checking in. We vacation and travel a lot, staying in many different brands of hotels. Their breakfast is one of the worst we’ve had. Did not have much choices. Very few, not so fresh items. The milk is o

Molto bel motel. Pulizia con buone strutture e un buon colazione. Bene valgono i soldi che abbiamo pagato.

Grande posizione! La spiaggia, il personale e le strutture erano buone. Il colazione incluso era grande, comprende una varietà di cose e servito al ristorante sul lago situato sulla proprietà. Potresti anche cenare di notte in alcuni giorni, ma il pranzo non era fino a par. Penso che tenere i menu brevi e semplici sia grande, ma pensavo che il menu fosse molto limitato. Vorrei che fosse più di quello locale.

Sono andato a giocare a un luogo di filmazione di 70 anni di tempo inverso. L'isola di McKino, Mississippi. L'hotel è fuori dall'isola. L'hotel è un po'vecchio ma molto pulito

房間整潔乾淨、服務態度很好👍