Utente ospite
31 gennaio 2023
The room was not as advertised, we booked a King Double and got a twin.when we complained the receptionist lied and told me the room was two doubles like all the other rooms I couldnt get hold of reception so i emailed the reception and got a reply after we had left. The room was very dated, toilet roll holder broken and missing, hole in settee, the cleaner had left dirty cleaning equipment in the bathroom, the toilet seat didnt match the bathroom The room was very dated and requires a full refurbishment. The receptionist was never on duty and a ring of the bell brought nobody maybe they were avoiding me due to my complaint Breakfast, again we had to wait till an unkempt individual who looked like he had been dragged off the street came and offered us a table, no warm welcome and the food was less than what you would expect from an hotel of this standard On check out nobody at reception again we left our key and went. Only stop here if you are desperate
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