Kings Cliff Hotel

Very Slow Service, I Don't Know Why Hotel Tell Me That My Booking Is Cancelled, I Had To Wait So Long For Check In.

This hotel is very bad they never stand up for his commitment. After booking they are not allowed to check in and they ask for extra money.

Where do I start? Worst hotel to stay in India. IF YOU SEE 5 STAR RATING, IT'S FAKE! REVIEW BY THE HOTEL. 1. My room was accessed while DO NOT DISTURB was on. And cleaned. How can privacy be breached??? All my belongings were touched, why are how??? Hotel refuses to comment on this. 2. Food was served without being covered, including roti's, until I got really upset when I saw small flies sitting on the roti. Post that food was being covered with foil paper. 3. Food was being served without any cutlery. Basic IRD protocols were not being followed. 4. Room service orders were always messed up. 5. Requested for a working mini bar for 3 days, staff failed to give. When I got upset, maintenance team sent a replacement, a replacement which was not working. All food spolied. When I spoke to GM he said mini bar is not to have any stock in it. I asked him to ask himself if what he said makes sense to him. How is it possible that a minibar cannot store choclate pastry and 3 cupcakes? He was blank. 6. Water was not coming in shower and 3 days in a row had to use ANOTHER ROOM to take a shower. 7. Upon asking for facial tissues, we were being given paper towels. I had to involve a manager to get facial tissues. Sad. 8. Extremely dirty water in tap, smelling of sewerage. 9. One day when I asked for room to be cleaned, it was, but bathroom was not. Only towels replaced. When I called the GM and showed him the shower, he got defensive and said the floor is like that. I had to tell him it was the soap residue left as the water drained. He was still defensive, but then the operations manager told him that I was right. Pics attached. 10. My children were expected to sleep on the floor. Sadly the hotel does not invest in cotbeds and in lieu mattresses are not given. 11. Rooftop bar is too loud for third floor. Hotel is all about money, not service. Not children friendly at all. GM does not know how to resolve any issues. Best staff hotel has is Vikrant and Tarun Chef.

Title! - Rating: 5/5 - Feedback: "We had an amazing stay at . Mr. Dasharath was friendly and helpful, the room was clean and comfortable, and the location was perfect. Highly recommend! Excellent service thank you Mr.Gurbej "Delicious cuisine and warm hospitality. Highly recommended!" "Fantastic dining experience! The food was mouth-watering and the staff was friendly." "Great food, great service, and great ambiance. 5/5 stars!" "The food was outstanding, and the presentation was impressive."

I got a nice clean and comfortable spacious room to stay. The staff was polite and friendly. Enjoyed lunch, dinner and breakfast.

Property and location was good but night food is too bad breakfast is good and other facilities are also good like reception