Holiday Inn Express Brisbane Central

This hotel is standard Holiday Inn. Room is nice and clean with great shower and bathroom. Breakfast is good and the staff are young and helpful. It's an easy walk to the shopping area and the river. I liked the coffee bar at reception. My room needed curtains to block all the light from outside.

The whole stay was pleasant, felt so relaxed like what I experienced in Melbourne Holiday Inn Express. The location is a bit of a minus though as it is not close to central station and it's uphill. Despite the location, the facilities, breakfast and the room is good and pleasant. Also, I would like to raise a compliment to Jack (I think that is his name) upon check out, he is friendly and nice, very efficient as well. He helped me in tagging my bags which I was not expected, as last time in Melbourne I would need to tag the bags myself. However, during check-in, the middle-easy guy with black glasses with not polite and welcoming at all, which I was frustrated and a huge disappointment during my stay. He did not wear a name tag so I did not know his name. He did check my ID and last name, however, he did not possess basic hospitality during the whole check-in process. Even though I know they need to hold one dollar in my credit card as a pre-authorization, but he never said a word on what he is doing with my card. Until he passed me the key without any words, I looked at him, he said, "Yeah, it's all done". I was not even guided through all the details, such as check-out time and internet settings, which is so basic as a reception. Until I asked him where to visit around as it was my first time visiting Brisbane. He showed me a map of the city and he introduced me the Botanic Garden first, which was appreciated, but he then tell me to go to a ******, which was a bit shock to me. I think he might need to start introducing other tourists destinations instead of a ******.

Nice hotel. The location is perfect 👌 Near to Central at 5 min walk. You can visit the city bu foot. There is a Woolworth not far. The room is big, the bathroom is perfect with soap, shampoo and bodycream.. The cleaning was made everyday and it was very clean. The staff is friendly. The breakfast is good with choice. I highly recommande !

GOOD HOTEL FRIENGDLY STAFF NO LATE CHECK OUT OPTIONS OK LOCATION GREAT

We stayed here to visit families in Brisbane. Lovely staff, clean environment, breakfast included. The hotel is just a short 10-min walk to the CBD, perfect for Boxing Day shopping.

Hotel was situated in a great location. Very clean and great buffet breakfast.