Hotel in zona Duncan Park Stadium, Spartanburg

I was attending a baby shower for a family member and have been to Spartanburg many, many times although not recently. I was amazed at this fabulous find in downtown Spartanburg! The staff was friendly and the rooms were exceptional. The rooftop restaurant was superb and the view was unbelievable. Particularly, if you haven't been there in awhile. Make the trip and stay at the AC Hotel. You won't be disappointed!!

Very clean and nice hotel. It is within walking distance to the Spartanburg Memorial Auditorium. The front desk staff was very helpful in answering our questions . The breakfast buffet was delicious. The staff at breakfast was kind, helpful and happy. I can say the front desk staff was kind, smiling and very professional in their jobs. They seemed happy to talk with us and make us feel welcome. If in the area again, will definitely look to stay here first before checking with another hotel.

Questa era la mia seconda esperienza con questo hotel, la prima esperienza non era molto cattiva. Tuttavia questa esperienza era un incubo totale! Il personale di turno notturno era molto utile e paziente. Dato che il sito era in costruzione, potevo ignorare la stanza non pulita e i bug morti nel bacino. Ero grato e confortevole fino a quando ho dovuto affrontare la gestione tardiva e irresponsabile dal giorno di turno. Prima mi è stato detto che mi sarebbe stato pagato 28 dollari del mio deposito di 100 dollari per lasciare la mia stanza pochi minuti dopo, ma quando ho raccolto tutto il mio raccolto mi è stato detto che non potevo ricevere nessuno del mio deposito perché avevo portato danni alla proprietà. La mia osservazione è una lavoratrice inadatta e lapidante che è appena arrivata in questa stagione di vacanza, e la ringrazio per il lavoro che ha fatto e per i servizi sgradevoli che mi hanno spinto verso la partenza dell’edificio e minacciato di chiamare le autorità. Avevo accettato una parte del deposito che era stato pagato, ma perdere tutto ciò che non valeva il servizio fin dall'inizio è ridicolo! Questo hotel particolare non riceverà mai più il mio servizio e il mio servizio!

Without notice me and my 6 children ended up in a hotel for several nights. At the best western in spartanburg on asheville highway . I cannot thank the staff enough for their excellent customer service. They were extremely polite to my children, understanding and the Day manager even took it upon herself to mind my children a few time which is something we just don't get anymore these days. During probably the roughest times in our lives. I couldn't be more grateful for your hospitality and your genuine kindness. The night attendant was super welcoming understanding and friendly as I tried to check in in a messy hurry. Breakfast was our most trying time and i'd like to give a special. Thank you so the ladies in the kitchen for keeping up with my three hungry boys and three hungry girls.

Non e'bello, la gente e' amichevole.

La nostra impressione iniziale dell’impianto era negativa a causa della signora anziana al divano frontale, che non era molto benvenuta quando ci salutava, né scusava per il tempo necessario per controllare in quale era più di 20 minuti. Quando finalmente siamo arrivati in camera, il CA non lavorava, e mi ha costretto a tornare al check-in. Fortunatamente, un altro agente di servizio che si preparava a lasciare per il giorno ci ha aiutato cercando di riparare il AC e poi ci ha fornito una nuova assegnazione di stanza - era meravigliosa - vorrei avere il suo nome. Entrambe le camere erano eccezionalmente pulite, e non mi piaceva più, e l’intera struttura era molto bella e improvvisamente pulita. Tutti i membri del personale (dalla custodia a numerosi membri del personale di front desk che abbiamo assunto durante il nostro soggiorno) erano molto carini e ospitati, ad eccezione del nostro agente di check-in iniziale. Raccomando molto questo luogo, ma consiglio loro di allenare meglio alcuni dei loro dipendenti.

A Travelers worst nightmare, the night of June 2,2023 me and my girlfriend decided to travel to Spartanburg for the night as we had to be in the area the very next day to look for apartments. I arrived right at 11 to check in and get settled into my room… It was some Hispanic lady behind the counter checking me in then “Kelvin” finished up the rest.. me and my girlfriend got our room which was “216” and got settled in for the night as we were dealing with graduation all that day. Over the course of the night my girlfriend woke up freaking out and was breaking into Hives as something bit us as we was asleep.. idk if it was bed bugs or a “tick” as the hotel property manager would say since they’re a pet friendly hotel… I rushed to the QuikTrip near by to get my girlfriend some “Benadryl” so she could stop breaking out.. I get back to the hotel and show Kelvin my girlfriends faces and he’s like oh crap as he knew something was up or he knew we was perfectly fine before we step foot into the Hampton inn…. He states that he doesn’t have any rooms available for me as his hotel and his sister hotel was completely booked for the night.. he then states that the room across from 219 was open and said that we could go check it out.. me and Kelvin went to 219 and the mattress had a big stain on it as well as the mattress was flipped. I told Kelvin that would not work and could we get our money back… he asked to check and see my girlfriend back and her face as she was bit.. me and Kelvin proceeded to walk in the room to check in on my girlfriend and my girlfriend sees something crawling in the bed as “bed bugs” me and Kelvin took pictures and I LEFT to come back to Columbia, SC at 4:45 in the morning…. The manager calls me that following Monday/ Tuesday saying that it could’ve been a tick biting my girlfriend but why weren’t the sheets changed upon our arrival as we didn’t have any pets in our room nor own any pets IF GOOGLE WOULD GIVE ME THE OPTION TO UPLOAD THE PICTURES I WOULD.