wandereando
30 dicembre 2024
Though the first impression of the service wasn’t what I expected for. 5 star hotel (we weren’t given much info at check in, the room seemed cleaned in a rush with a lot of dust…), the impression definitely got better. You get housekeeping twice a day in the room, we got a complimentary welcome drink and a cake for Christmas, if you sign up, you get a few things for free including a very relaxing 15min massage and a couple of drinks… but the best is definitely the view and the infinity pool, where you also get complimentary infused water and a towel. Maybe it’s lacking a few more sun loungers for when the hotel is busy as they get taken quite quickly (some people leave their towels there to keep the spot which is not great). We had the buffet in Jendala for Christmas Eve and the range of food and decoration were impressive though some of the food looked better than it tasted, mostly the one that is not traditionally from the country. We had dinner once at Number 11 and that was a fantastic (though not cheap) experience, amazing service and delicious food! The hotel offers a free shuttle bus to Georgetown and to Batuk Ferringui to see the night markets, which is great. Though the location can be a bit far as it’s not in the middle of a town, it’s a nice relaxing spot and only a 20 min walk (or a 5min grab) to attractions like Entopia, the Penang National Park or the Tropical Spice Garden.
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