Portsmouth City Centre

The hotel is clean, comfortable, well looked after and the service is absolutely excellent, the hotel lives up to the good name that Premier Inn has nationally.

Could not thank the staff enough for how patient and polite they all are! The food was excellent and sometimes cooked to order if there weren’t enough people staying! Got to know Alina there and she always made sure we had everything we needed!

There was a very old white woman with white hair who was discriminating against Asians and seemed to be dissatisfied with our reasonable requests, such as normal room cleaning and changing the sheets every four days and three nights. In fact, every day before we go out, we try our best to clean the room by ourselves, but we just need to change the towels. Despite this, the staff was still unfriendly and even corrected my pronunciation. As a foreigner, English is not my mother tongue, but I try my best to communicate with her in English, which is my respect for her. On the contrary, she also dislikes my inaccurate pronunciation, which is obvious discrimination. I was confused about her dissatisfaction and discrimination, so I asked her, we should change the sheets every few days？And her answer was six nights. Hahaha so funny. I have been to many countries and stayed in many hotels, but this hotel is unique, which is really excellent～～～🤔有一位岁数不小的白人女性工作人员，她歧视亚洲人，似乎总是对我们的合理要求很不满意，比如正常的房间打扫，四天三夜换一次床单。其实，每天出门前，我们都尽量自己打扫干净卫生房间，只是需要换一下毛巾。尽管如此，这个工作人员还是很不友好，甚至纠正了我的发音。作为一个外国人，英语不是我的母语，但我尽量用英语和她交流，这是我对她的尊重。相反，她还嫌弃我发音不准确，这是明显的歧视。我对她的不满和歧视感到困惑，于是我问她，我们应该几天换一次床单？而她的回答是六个晚上。哈哈哈好好笑。去过很多国家，住过很多酒店，但这家酒店独树一帜，真是太棒了~~~🤔