Southsea Rocks Hotel

The rooms are immaculately clean and extremely comfortable. The staff was amazing, they go above and beyond to make your stay enjoyable. Would highly recommend this hotel. Great location, close to sea front

Amazing hotel amazing staff couldn’t ask for more. Was clean great size and all the staff were fantastic. They made me feel very welcome from the moment I arrived and was all very helpfully. Was a great get away for me and my girlfriend

The Hotel was booked as a stop over on our way to Poole to catch a ferry for a family holiday. The room was booked well in advanced and has now been cancelled, with 3 days notice, due to the room being "broken". We now have to get up at 3 in the morning to do the trip to Poole in a single journey with 3 kids. Thanks, greatly appreciated!!

Southsea Rocks cancelled our booking with just 2 weeks notice and despite receiving a confirmation of itinerary email the next day from the booking site. No explanation when the hotel contacted other than "we are closed', no attempt to find us alternative accommodation, no compensation for the increased cost of having to book last minute at alternative accommodation. Poor customer service and zero consideration for the circumstances created by their cancellation.

The location for this "hotel" is excellent. Road can be noisy at times but you are very close to everything. The beach and the shops. You have to call a mobile number to actually get to check in. I had to wait around for a bit for this. There is no one in the reception most of the time, you always have to call a number. The room was ok, small but was fine for one person. Small TV. I had a room with my own bathroom, which was very small but ok. The bath was tiny. No way of making any drinks in the room. So went to use the kitchenette. There is a fridge/freezer, microwave and a kettle. Some tea and coffee but no milk. No cups, cutlery, plates or anything. So it's not much use for someone who doesn't bring all their kitchen with them on holiday. There was a family with multiple children placed in the "hotel" by the council, and there was a lot of shouting, swearing, screaming, crying, banging, running etc. I spent most of my time out of the place. The staff that I saw, once, was nice so didn't have any issues there.

Awful place , bed uncomfortable ,children running riot in the room upstairs then using the corridors as a race track, horrible nights sleep .No where in rooms to make a drink , We should have stayed two nights but only lasted one , could not wait to leave