Hotel in zona Blue Line Transfer Inc, South San Francisco

I liked how the interior of the hotel was designed. My room had a fridge and microwave. It felt smaller than the other hotel I stayed at, and it didn't have a balcony (which I didn't mind). You didn't need to use your key card to use the elevator. They provided facial soap instead of hand soap for guests. However, I had a negative experience with two employees: one that was unnamed (was a white man with blue eyes and a beard) and someone named Mark. We extended our stay for two more nights, and they messed up the reservation. Therefore, we had to pay extra money. We were extremely respectful. But both men talked to us in a condescending manner and spoke to us as if we were stupid, which I found to be incredibly offensive. I also heard Mark calling a guest stupid for simply asking a question after he hung up the phone. He should have shown more empathy because not all guests will know the hotel as well as he does, and maybe the guest was double-checking. When I told Mark I wanted to stay for one more night, I could hear him mutter ”Oh no” under his breath. I find it ironic that the Hilton Garden Inn's Promise is ”to make your stay better and brighter. If something isn't just the way you like it, simply let any hotel team member know, and we will make it right. Guaranteed.” Unfortunately, I didn't find their promise to be true. Mark and his co-worker didn't make things right with us by talking down on us, and insulting other customers. Are you really making my ”stay better and brighter” if I hear one of your employees say they don't want us here? My pit of my entire trip in San Francisco is my interaction with Mark and his colleague. However, most of the other staff members besides the two men were kind towards me. But I would not return to this hotel.

The room is quite spacious to accommodate 5 of us and clean too. Tea and coffee are always available and the sitting areas in the lobby are spacious. Recommended for family and travellers who want to visit San Francisco with affordable price and the location is not far from the airport which is also a plus for us.

La stanza è pulita e spaziosa. A causa della struttura dell'hotel, c'è una finestra sul corridoio, quindi c'è un senso di apertura. Il parcheggio ha un compressore Tesla, quindi è conveniente prendere Tesla. E'molto conveniente perché è vicino all'aeroporto e a pochi passi dal centro di San Francisco e dalle attrazioni turistiche. Purtroppo, quando voglio usare la lavatrice, la secca è rotta, non posso usarla.

It met and exceeded our expectations. We were flying out the next morning early. We checked in, the front desk people were helpful and signed us up for the shuttle. My son and I hung out in the lobby for a few hours as my wife and other child napped. I had to run across the street to get dinner and they were fine making sure my son was safe while I was gone briefly. While in the lobby, I witnessed others checking in and noted that they were super friendly, helpful, and accommodating to some unique needs. The rooms were as expected given the price point. Excellent location, close to the airport. Shuttle service at 5:11am was prompt, safe, and quick. Couldn’t have asked for more.

Nice room close to Costco n free ways need more restaurants though

Deposito $100.Parcheggio $9 al giorno (puoi pagare in contanti o dedurre dal deposito).La colazione era buona, ma non molto posti, devi spendere un po' per trovare un posto.La stanza è ok, i capelli neri erano sul muro del bagno. Il mio deposito non è ancora stato restituito a me (è stato 5 giorni dopo il check-out).

Abbiamo controllato molto tardi e dobbiamo arrivare all'aeroporto alle 5 del mattino, buono che hanno la navetta 24 ore, il calendario è mezzo ora per giro

La colazione è un peccato, una porzione a persona: una torta, una scatola di bibite alla frutta e una piccola scatola di yogurt. Visto che sto aspettando di tornare nel mio paese, voglio prolungare il mio soggiorno di qualche giorno e prenotare online su Ctrip, ma il metodo di pagamento è stato cancellato da Alipay, quindi non dovrei. È scomodo per noi richiedere la carta di visto e sapere tutto. È costoso andare allo sportello.

Ho fatto un giorno.Il personale della reception ha scambiato molto bene.Purtroppo, la prima volta che mi sono assegnata la stanza al sesto piano, il pavimento si svolta, l'intera stanza ha un rumore a bassa frequenza, e poi ho contattato la reception in tempo.Ogni stanza ha due colazioni, il massimale totale è 40 dollari.

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