Alila SCBD Jakarta

requested a high floor room, and the hotel gave us the highest floor available, thanks, only complaint coming from noisy music from late night clubs around SCBD area

The air conditioning couldn’t be adjusted. The room was freezing cold.

We did’n like the scent of the air freshener used in the room which is lemongrass scented. It smells sour taste and not fresh feeling. Even the bodywash shampoo conditioner and handwash are lemongrass based too. And doesnt smell as fresh and delicate as the usual 5 star hotel. Quite disapointing.

super good and clean hotel. especially the breakfast which is fantastic. hotel services are good as well. rooms are big and comes with a big toilet. highly recommended

Trusted brand with great service and amenities. Will return definitely in the future.

The location is good, very convenient. The breakfast and hotel service ( both reception counter and in the Cafe ) is also highly commendable.

這間酒店我第二次住，他的健身房還是一樣非常好，房間的設計也很不錯，早餐也好吃。地點也是在市中心，但是有些缺點，毛巾臭臭的，房間水瓶瓶口好像有粘粘的東西。

This was my first stay at an Alila property, and I had very high expectations based on reviews I read about the Alila brand. However, this stay exceeded my high expectations. I was made to feel like an honored guest in the hotel. The staff greeted me by name every time they saw me. Instead of a lounge, they provided Globalist with breakfast and dinner (happy hour) in the restaurant. The food quality in the restaurant was top notch and much better than typical lounge food. I was upgraded to their largest room, which was not a 2 room suite, but was very spacious, clean, and well appointed. Although this is a category 3 Hyatt property, my stay was equivalent to a 5 star hotel stay. I highly recommend the Alila hotel when visiting Jakarta.

The environment is pleasant and inviting, with convenient walking access to the nearby mall, making it easy to explore the surrounding area. The food options available are impressive, offering a variety of delicious dishes that cater to different tastes and preferences. I especially enjoyed the quality and presentation of the meals, which added to the overall positive experience. However, I found the service at the bar at Vong to be lacking. While the ambiance is appealing, the staff could benefit from improved attentiveness and efficiency to enhance the guest experience. A little more focus on customer service would make a noticeable difference. On a brighter note, the rooftop skybar was a highlight of my visit. The view from the top is breathtaking, offering a panoramic look at the cityscape that makes for a perfect setting to unwind. The drinks served were well-prepared and flavorful, contributing to a relaxing and enjoyable atmosphere. Overall, my stay was very pleasant, with only minor room for improvement at Vong’s bar. The combination of great food, easy access to amenities, and the charm of the rooftop skybar made it a memorable experience.