Hotel in zona Sudirman, Giacarta meridionale

Great place for family vacation, spacious & clean room, nice and friendly front desk

Spacious room for my family. There are washing machine and dryer, kitchen is complete and we feel like home. pool was great and the view is superb. Definitely the best place to staycation.

Nice hotel for its design, amenities and luxurious fittings. But in terms of service it’s really poor, waiting for reception to check in for room request. Understand this could be due to new year eve weekend. The towel was abit stained as well. Also my partner charger was left at the hotel room but the hotel couldn’t find it which is weird. While it’s a nice property, hotel needs to work more on the level of service provided given its luxury branding.

The hotel is relatively new, gives you excellent service and the facilities are great. On the day of arrival the hotel couldn’t offer me the room I initially booked and they upgraded me to another room directly. Facilities like the gym, pool, cafe and the restaurant meet the expectations of a 5 star hotel. Due to the location you often have to face traffic, but other than that it’s worth staying there. Good value for money.

Durante la mia recente permanenza in questo hotel, mi è stato molto piacevole vedere che hanno fornito adattatori internazionali per il pagamento dei telefoni, che mi hanno alleviato le preoccupazioni che ho avuto riguardo al pagamento dei miei dispositivi, assicurando una comoda esperienza senza problemi. La disponibilità di adattatori internazionali è un testamento dell'attenzione dell'hotel ai dettagli e alla considerazione delle esigenze dei loro clienti diversi.

In primo luogo, la costruzione è finita. Forse perché non è aperta, non c'è ristorante, e la costruzione della sala non è finita, quindi è temporanea in gola. L'ingresso e l'uscita sono stati trovati anche quando chiesto dalla gente intorno a me. La camera è ben condizionata, ma la TV è troppo piccola rispetto alla dimensione della camera. Inoltre, c'è un bel rumore nella camera, quindi è annoiante quando dormire.La costruzione del lobby sarà completata in aprile e l'hotel aprirà in giugno.

I booked 3 bedrooms suite last week. At first, during check in I had to wait for almost 2 hours until i got my room, the TV i had was quite broken it kept turning off after 5 minutes using. The gas as well, it leaked. We called the maintenance staff, they were all super fast response. The vibes were quite old, but the air conditioner was awesome. We were almost freezing. I loved the breakfast, they open until 11 a.m. definitely will consider to stay here again

Tutte le camere sembravano comode e il personale e il servizio erano così amichevole E' così conveniente perché il centro è collegato

We did’n like the scent of the air freshener used in the room which is lemongrass scented. It smells sour taste and not fresh feeling. Even the bodywash shampoo conditioner and handwash are lemongrass based too. And doesnt smell as fresh and delicate as the usual 5 star hotel. Quite disapointing.

The hotel is in a great location and staff are friendly. They even bring to the room afternoon snack from the kitchen. The only drawback was tge noise in the midfle of the night from staff revving their tuned up car right in front of the guest rooms. Such an insensitive demeanor after midnight!!