La Quinta Inn & Suites by Wyndham South Holland

Kudos to their staff Jennifer front desk for her friendly smile Mauricio for great morning breakfast

They had a 6 pillow policy per room and wouldn’t allow extras. The pool was closed for repairs and every ice machine was removed from the building. There was a rotten apple under the bed. They only allowed 3 towels in a room with up to 4 occupants. There was no hand soap available. Staff was not very friendly.

The pool is still not open. The only ice machine is on the 3rd floor. Its a kinda sketchy appearance but it wasn't terribly bad. The rooms really needs to be updated. Wasn't able to use the microwave due to rust inside the door. The only coffee available in the room was decaf. Was expecting a little better for the price I paid. They did offer a nice breakfast with choices.

Less than impressed At no point were we told that the pool was under maintenance before our arrival. I have 3 kids and specifically booked this hotel for the pool when I could have went cheaper somewhere else. Our whole family was excited, bought new swimsuits and everything only to be told at check in that we could not use the pool. I expressed how upset I was and how all my kids were so looking forward to the pool and asked for a discount. I was told no. I then asked for the manager information and was not given that information. Then that same evening I called the front desk asking about a late check out and I was told we could check out at noon instead of 11am. Then the day of check out at 11:10am I had a knock on my door from the front desk telling me check out was at 11 and I informed her I was told I could check out at noon and she rudely said well you need to be out before 12pm. I also read in other reviews how great the breakfast was and I was looking forward to it, it was not great at all.

First of all the hotel did not include the fact that they don’t clean rooms till ur checkout day ! Bad for me !Im confused on how can u allow anyone to stay somewhere for 3 days without cleaning the room!2nd Not enough towels if the room has 2 bed gueen size it require 4 peoples only got 2towel face and dry !! The people was very rude at the desk ! Filling u around ! Very uncomfortable!!

Only thing I don’t like about the staff is that they watch you like a hawk and it’s annoying