Utente ospite
19 febbraio 2025
My recent trip to Sundarbans was severely marred by the appalling behaviour of our Tempo Traveller driver mr. prem. Throughout the journey, both to and from Kolkata, the driver repeatedly dozed off at the wheel, creating a dangerous and stressful environment for all passengers. Upon our return to Kolkata, the driver's lack of assistance was simply unacceptable. When we inquired about our luggage, he merely unlocked the door, making no effort to open it or help us unload our bags. Instead, he stood by with his hands on his hips, chewing tobacco, while our guide, biswajith, climbed into the back to assist us with our luggage. We were shocked by his complete disregard for basic customer service and safety. While the rest of the staff were cooperative and helpful, this driver's actions were inexcusable. I would strongly advise against using this Tempo Traveller service unless they address the driver's dangerous behaviour and lack of professionalism
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